TAY Online Store
2.7K CLAIMED LOSSES
9 TOTAL REVIEWS
TAY Online Store Reviews
Purchased New Max of Aulon Website Saying Meets Australian Standards When It Doesn't No Refund Offered.
New Max Of Aulon Luxury 2-In-1 Baby Stroller With Bassinet Leather 360 Degrees Rotating! My daughter was so excited to order the above pram. She took the chance when the website stated the pram meets Australian Standards as we live in Australia. When received the pram we were not totally satisfied we the purchase. When we tried to sell on, it was brought to our attention that the pram did not meet AUSTRALIAN STANDARDS. When I contacted Tay Online they sent an email stating it did meet Australian Standards with a ACCC link to confirm. When I read the link it stated what I had feared it didn't actually meet the AUSTRALIAN STANDARDS as advertised on their Website. When I contacted Tay Online again they have now have chosen to ignore our emails. Plus now they have also removed the AUSTRLIAN STANDARDS & CANADIAN STANDARDS paragraph on their web page. We just want a refund as not complying to where we live...after the way we have been treated I would not recommend to anyone and false adversting! We will be taking this matter up with ACCC and our Australian Consumer Affairs. User's recommendation: Buyers before especially if in Australia.
- Not willing to refund your money