Tax Defense Network
Reviews and Complaints
www.taxdefensenetwork.com
Anonymous
Des Moines, Iowa
SERVICE NOT PROVIDING
I CALL TAX DEFENSE AT FIRST THEY MADE ME FEEL LIKE I WAS REALLY IMPORTANT AFTER MY FIRST PAYMENT THEN I WAS TOLD THEY NEEDED THIS AND THAT I GIVE WHAT THEY REQUESTED THEN THEY NEEDED SOMETHING ELSE STILL TAKING FROM MY ACCOUNT AFTER BEING TOLD THEY NEEDED TAXES COUPLE FOR A COUPLE YEAR I GOT TO THINKING ABOUT WHY EVERY TIME I TURN AROUND THEY NEEDED SOMETHING ELSE I CALL THEN I WAS TOLD THEY COULD NOT HELP SO I STOP THEM THEY NEVER BOTHER TO CALL ME OR INFORM ME THAT THEY COULD NOT HELP IF I NEVER CALL NO TELLING WHAT WOULD HAVE HAPPEN I WISH THEY WOULD LET ME KNOW AHEAD OF TIME THEN I WOULD HAVE GIVEN THE MONEY I AM A HARD WORKING PERSON I DO NOT HAVE MONEY TO GIVE FOR WORK NOT DONE OR PROMISE
Loss:
$900
1 comment
Anonymous
La Verne, California
Misleading information
I hired Jacksonville FloridaThey told me IRS tax defense for my tax problem .y charged 6000$ They told IRS is their friend.I told them about my all problem & they promised to take care of all but did not do a penny worth of work.I am on disabily & have a handicapped son,severy depressed almost sucidal daughter.need constant medical treatment.After 7months they gave me the FTB letter & told me 11070$/monh to FTB & live in 4000.IRS was not ,mentioned at all.All money goes to .FTB put levy of 1770$ on bank account.I told them but they did not do anytthing.Next day I received the call from IRS that police is coming to your home & posses your home,car,credit cards,passport,ffreeze your bank account.I was shook up & horrified for days.I talked to their supervisor & explained every thing.He told he will put my file on hold.Next day Mike Minton (Attorney)emailed him.His collegue attorny Laurie & director jill emailed me ,your case is very complicated,take 4000$ & sign the release formThey wasted my 7months,hours & hours of paper work,putting me through horrified experience & when I told them,insted of taking care of problem in 4000$ they want to get rid of any responsibility
Loss:
$7770
3 comments
Anonymous
Jacksonville, Florida
False claims and empty promises
Out of desperation with back taxes. I consulted with this company. paying a deposit of $500 and a "direct deposit" monthly until the fee of $2300 was paid. early on they led me to believe they could eliminate liens, interest and penalties. none off this happened and I was sent a payment plan to the IRS. which I had done myself. the rep for the company, on three occasions would ask if I could pay them sooner.which set off alarm bells. It seems this company thrives on unsuspecting individuals, charging them for no service. I consider them a sophisticated Scam. They may be listed on the BBB as reputable .but it's obvious they haven't researched this company. I am hoping to have my deposit returned for NO HELP
Loss:
$2300
Anonymous
San Diego, California
Tax Service Assistance Review
I hired Tax Defense Network to help me with my IRS issue's. I paid $3100. After 6 months nothing as been resolved, I am worse off now. I fired them. Now Because of this company I have a lien on all my assets or future ones. I had to call the IRS myself and set up a payment plan. Which I could of done myself, without paying $3100. I don't want other people to get scammed by this company.
Anonymous
Las Vegas, Nevada
I received blank attachments,lies,empty promises,clueless responses,promise to return paid funds and then no response at all
I paid tax defense network $3100 dollars in 2013. I owed the IRS 12,500 at the time. They promised to hold the penalties, get me on payments, and perform my 2013 taxes. I never received any promises. My representative was Nicole Brown. Her favorite responses were I don't know I will have to check. That is not my expertise. I requested my money back in December of last year when my Bill had gone up to 14,500. Nicole lied and sent an empty attachment of which I still have. I have a lot of e-mails empty promises and untrue statements. They never even sent me my return for this year and I feel I want my money back to pay towards this growing IRS Bill.
Loss:
$5100
1 comment
Anonymous
Meridianville, Alabama
Terrible customer service
I have been making installment payments to which Iam almost paid. Have not heard a word from my "specialist" after many e mails and phone calls. The IRS is still contacting me.....thought that was what I hired them for! At this point would not recommend to anyone. Iam also filing a complaint with the BBB. Of course the first time you speak to Jason he is very personable. Believe me after that it is all downhill. This company has the worst customer service I have ever experienced. Instead of trying to help people they try to scam people because when your payment is due they make sure to contact YOU! Yet, you recieve no communication back.
Anonymous
Reno, Nevada
A bunch of liars
STAY AWAY. I Just got ripped off, They promised that if I sign up with them and they couldn't help me I will get all my money back. Out of the $4,500 they were asking I was able to give them $900.00 upfront and would pay they rest at $600.00 per month installments. After a month I was tooled that they could not help me because of my financial satiation. and that they will not be refunding my $900. After a good 20 minutes argument they agreed to pay me $300. Don't believe anything they tell you. These people have no morals.
Tarek Hml
Sloooooooooooow response
I had my initial conversation with Jason at the beginning of March. He sounded very reassuring and spelled out what they would do for me. Remove two liens on two properties and negotiate a settlement with the IRS that would work with my budget. I am paying them in installments. My second installment is due in a couple of days. My major beef with the company is that the responses to my questions take way too long, and I get the sense that nothing is being done. As a real estate sales person, customer service is at the top of my list, and I feel it is at the bottom of theirs. It is still early in my dealings with them and I am hopeful that the outcome will be good. Just wish for way better communications.
Anonymous
College Place, Washington
Unhelpful Service Review
I found this establishment to be pushy and rediculously unhelpful. Kiss that 3500 good bye
Anonymous
Union City, Tennessee
Tax Defense network scam exposed
Tax defense network is being investigate by the florida attorney general for there deceptive practices online and with customers. They have been taking money and not providing the services they promised as well as using deceptive marketing campaigns. The brothers that run the company have already been through a investigation like this and are banned from working in other industries, soon they will be banned from tax dispute and resolution or tax relief or whatever they promised they will do for you and charge crazy fees for like the 9000 bucks they took of me two years ago. If you have been ripped off by tax defense network call the fl attorney general or go to their website http://myfloridalegal.com/contact
Loss:
$9000
4 comments
Anonymous
Bangor, Maine
Tax Defense Network lied to me and tried to hide their negligance
I am truly a pissed consumer after dealing with tax defense network. They did a terrible job handling my case with the irs, lied to me about what was going on, would not return my calls and frankly did not care what happened, at all. They had to lie because they were billing me for bogus services that never happened. On one phone call the rep I was talking to pretended to be an attorney to threaten me with legal action when I told him how dissatisfied I was with the way I was being treated and I was going to post my experience for the public to see. This is an unethical company that does not care about their customers, at all. Whatever it takes to get that money, right Tax defense network
Loss:
$4500
4 comments
Anonymous
Miami, Florida
Tax defense network never refunded the money they promised
tax defense network never contacted the irs on my behalf a complete screw up they blamed on "a rogue employ who is no longer with the company"... ..it took almost two weeks of constant phone calls and emails before they finally admitted they didnt know what was going on and they had messed up. They promised to refund the 3900 dollars I had already paid....That was 8 weeks ago...nothing, not a dime has been returned. I have contacted every office and BBB in the state to complain but have still not seen any of the money they promised to return.
Loss:
$3900
5 comments
Anonymous
Tax defense network ripped me off
Tax defense sales rep told me a bunch of lies to get me to sign with them about 30 days later and $1000.00 dollars they told me what I already knew that's after the 15 day money back guarantee had run out . And I found out that the sales rep had lied to me to get me to sign . Now they want another 4000.00 dollars to do what they were hired to do get me a settlement with the IRS . I've tried calling them to see if they have begun that process but have not herd back from them I feel my only course of action to get my money back is to sue them witch I will and by the way when confronted about what the sales rep told me they told me he was no longer with them which I thought that was quite convenient for them . I complained to attorney general and if you use them you will need this number. attorney general hotline 866-310-****
3 comments
Olen Cbx
Consumer Relations.....A joke!
My first interaction with this company was very pleasant and the customer service representative initially presented as sensitive to my individualized needs and concerns; however, that soon changed. Sadly to say, I did not thoroughly research this company prior to doing business with them and I came across several controversial affiliations within this company. I was initially told that attorneys would work directly with my case but after signing the agreement, that was not the case. When I decided to terminate the business relationship, I requested a refund for previous payments. This company had not provided any services agreed upon in the contract but felt entitled to the $800 I had given them. When I requested a refund, I was told the only way I could receive a refund was if I a signed release of liability form which stated that I could not disclose my personal experience with this company to anyone. I declined to sign the form but Lee Singleton (customer relations) agreed to send the refund even though I refused to sign. I waited 3 weeks for the refund and never received it. Lee Singleton later denied that he agreed to provide a refund. I looked to BBB for assistance but was not pleased with the mediation. I believe consumers should be aware of this company and its inabilites to provide honest service. CONSUMERS! PLEASE RESEARCH THIS COMPANY BEFORE GIVING THEM YOUR BUSINESS.
Loss:
$800
3 comments
Hobart Bdp
Nothing was done for me as was promised!
About 3 years ago I contracted with Tax Defense Network to get me caught up with back taxes. I paid in full and up front. I was told, after a few months that all was good and I was back on track. I think they were all on "CRACK". The next year I filed, expecting a return as I did this year. When nothing came I contacted the IRS to find out why the delay? To my amazement, not only did they attach those 2 years of returns but informed me that to become compliant I would need to pay them another 2,700 on top or attached returns.
Loss:
$9700
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Their service sucks and I am calling to cancel and get a refund. It's been 4 months and nothing.
The person I am assign to don't return calls. I am better off working with the IRS directly.