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Tatte Bakery and Cafe

Tatte Bakery and Cafe

tattebakery.com
What is your customer experience with Tatte Bakery and Cafe?

Tatte Bakery and Cafe Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tatte Bakery and Cafe has 4.4 star rating based on 2 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "help", "Don’t go until manager is retrained!".

  • Review authors value the most Location and Discounts and Special Offers. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.

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Catherine R Khj

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Verified Reviewer

Would like to send a gift card to my son in Boston; I am in Canada

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This is harder than it has to be! Could someone help me?

My son and his wife, go to your bakery in Arlington almost every weekend.

HELP!! Please and Thank you!!/ Catherine Ryan (C) 613-717-**** (H) 613-584-****

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Preferred solution: help to give an e-gift card!!

User's recommendation: help

Lisa S Pkw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Unhappy experience-first time in 7 years

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We have been enjoying the Tatte cafe in Fenway for over 7 years. It was always our favorite cafe because the food is delicious and the customer service is wonderful.

We had a terrible experience with the manager there today. We gave our usual order ( same for 7 years with no problem) but we always ask for a scrambled egg on our traditional shakshuka instead of poached. It is not a hard request to accommodate. Takes the same amount of time.

Weve never had a problem before. The sales girl ( Lauren) explained that it is not listed that way, so we asked if they could do it. The manager came over and gave us the worst attitude! She was so rude!!!

I explained that I am a long time customer and have had no trouble getting accommodation. We then asked for no egg and the manager told us we couldnt get it without the egg!! This is not premade so I dont see why the egg couldnt be left off!!

I left no tip for the first time in my life!! Some training and attitude adjustment is needed badly!

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User's recommendation: Don’t go until manager is retrained!

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