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I can't return my itens

Tatami Fightwear - I can't return my itens
I bought some itens, but unfortunately the size its not a standard size that usually Im wearing. I would like to return those items, Ive used the tatami return website, but I dont know why those items are not eligible to return. My order is B2CSUK156198.
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ID
#3825350 Review #3825350 is a subjective opinion of poster.
Preferred solution
To be able to exchange the items for bigger sizes.

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