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Verified Reviewer
New Reviewer

Unsuccessful at joining initially

You must lose so many potential customers because your system is virtually impossible to deal with. I love the premise of taking my input and selecting wine based on that information. I can only hope that your wine is better than your computer ability. You are probably about to lose another customer since I cant even join your club.
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ID
#2702486 Review #2702486 is a subjective opinion of poster.
Location
Clifton Park, New York
Preferred solution
Let the company propose a solution
New Reviewer

Cancel subscription

I have been trying to cancel my subscription since July. I was charged for another wine shipment in September!! After numerous emails- as they do not take messages on the phone and have disabled the ability to log into my acct. I got another email today saying I will be charged for ANOTHER shipment. I have been emailing to not ship it NOR charge me!! How many emails do I have to send for them to cancel my subscription ??! I want them to delete my card information AND my account immediately!

User's recommendation: No way not ever.

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ID
#2235653 Review #2235653 is a subjective opinion of poster.
Cons
  • Sneaky business practices
  • Customer service
Loss
$164
Preferred solution
Refund of September Payment and cancellation of my account immediately

Cancel subscription