Brian F Vai
map-marker Seekonk, Massachusetts

WORST. EXPERIENCE. EVER.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Lifelong Ford owners (at least 14 owned), we drove almost 3 hours roundtrip last August, on a SCHEDULED date/time, to see a new 2022 Bronco at Tasca Ford Seekonk. That Bronco was sold before we arrived and no courtesy call was made to inform us.

Instead, we placed a new order for a 2023 Bronco. NINE months later and there is ZERO communication about the order unless we initiate it. Errol Gaudette, Tasca GM, told us that Ford prioritized only the most expensive Broncos for manufacture so there is no ETA on ours.

We have never been so unhappy about a car purchase. Tasca's slogan "You Will Be Satisfied" is meaningless.

View full review
Cons:
  • Zero follow-through on written commitment

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid Tasca Ford Seekonk

Anonymous
map-marker Providence, Rhode Island

Worst customer service bye far

Bought a Ford F-150 platinum 3 months ago from the seekonk location bought the extended warranty. Made a service appointment to use the warranty. Serivce advisor says there is no warranty on file. Sounds a little strange! Called the finance manager to double check says I have one and says he will take care of it and call me back.the next business day Run around treatment at its finest. Next day comes no calls. Will never recommend anyone to buy anything from tasca in seekonk.
View full review
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article