Kerri L Lpa

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Verified Reviewer
| map-marker Seekonk, Massachusetts

Car unsafe and they could care less about customer once they have $$

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I bought a used car for my teenaged daughter end of October. It was blowing HOT air out the vent, even when air conditioner was on.

They attempted to fix 3 times over several weeks, each time i drove no more than 1/2 mile before I felt the hot air again. Finally they figured it out after taking an excessive amount of time. A few weeks later the check engine light came on. The oil was leaking causing damage and need for replacement of over 2100 of parts!

I have bought my last 3 cars from Tasca...I will NEVER go back to this dealership again. Service is terrible and no one seems to really care once they have your money.

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Loss:
$2100

User's recommendation: Save yourself the headache

Brian F Vai
map-marker Seekonk, Massachusetts

WORST. EXPERIENCE. EVER.

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Lifelong Ford owners (at least 14 owned), we drove almost 3 hours roundtrip last August, on a SCHEDULED date/time, to see a new 2022 Bronco at Tasca Ford Seekonk. That Bronco was sold before we arrived and no courtesy call was made to inform us.

Instead, we placed a new order for a 2023 Bronco. NINE months later and there is ZERO communication about the order unless we initiate it. Errol Gaudette, Tasca GM, told us that Ford prioritized only the most expensive Broncos for manufacture so there is no ETA on ours.

We have never been so unhappy about a car purchase. Tasca's slogan "You Will Be Satisfied" is meaningless.

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Cons:
  • Zero follow-through on written commitment

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid Tasca Ford Seekonk

Anonymous
map-marker Providence, Rhode Island

Worst customer service bye far

Bought a Ford F-150 platinum 3 months ago from the seekonk location bought the extended warranty. Made a service appointment to use the warranty.

Serivce advisor says there is no warranty on file. Sounds a little strange! Called the finance manager to double check says I have one and says he will take care of it and call me back.the next business day Run around treatment at its finest.

Next day comes no calls. Will never recommend anyone to buy anything from tasca in seekonk.

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Reason of review:
Poor customer service

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