Review in Dealers category from Harwich, Massachusetts
I purchased a vehicle with the stipulation that the worn, noisy fuel pump be replaced, a serious rattle removed and balance the tires. I took delivery with nothing on the list adressed. I was lied to and deceived after being put off a week with no calls. I had to call, and was hung up on twoce by tim the salesman. Jay Johnston the sales manager and tim the saleman did not keep there end of the deal. Stay away from this dealership. As a former Chevrolet dealer, I can tell you this dealership in no way represents an HONEST GM francise.
Reason of review
Poor customer service
Tasca Chevy would not honor price advertised on website.
I found a Chevy Equinox on Tasca Chevy's website with an advertised black Friday lease price of $159 a month with $1995 down. I emailed the dealership and told them I was coming in to look at it. I received a reply asking what time I was coming in. When I arrived I told a salesman which Equinox I was interested in. He brought it up on his computer and printed it out. He asked me to wait while he went and talked to the manager. He came back and told me that they have had problems with some of the advertised prices and that they could not honor the price. He asked if I would pay more and I said no, that the only reason I was interested was that the price was such a great deal. He went back to the manager and when he came back the manager was with him. The manager told me they could not honor the price because it was a mistake in the ad. I was told that they already knew about the problem because other people had inquired about it. He told me the price on an AWD Equinox would be about $290 and that there isn't much mark up on them. I told him I drove 30 minutes after emailing with one of their employees and he apologized and said he would speak to her. I can't find an email address any where to complain to the Tasca Autogroup.
Woonsocket, Rhode Island
Reason of review
I would like them to honor the advertised price.
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