TAROM
TAROM Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TAROM has a 1.4 star rating from 2 reviews and consumers are mostly dissatisfied, citing poor service and unresolved claims.
Positive Feedback
There are no reported positives in recent TAROM reviews; customers highlight no helpful responses or offered discounts.
Negative Feedback / Risk Areas
- Frequent TAROM customer complaints about cancelled flight and delayed or missing refunds.
- Poor customer service responsiveness and unreachable call center.
- Claims of damaged luggage and failures to process refunds or compensation.
Key Takeaways for Future Customers
- Expect issues with refunds and brace for slow or no replies when contacting customer service.
- Document bookings and receipts thoroughly if you face a cancelled flight or need refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TAROM has a 1.4 star rating from 2 reviews and consumers are mostly dissatisfied, citing poor service and unresolved claims.
Positive Feedback
There are no reported positives in recent TAROM reviews; customers highlight no helpful responses or offered discounts.
Negative Feedback / Risk Areas
- Frequent TAROM customer complaints about cancelled flight and delayed or missing refunds.
- Poor customer service responsiveness and unreachable call center.
- Claims of damaged luggage and failures to process refunds or compensation.
Key Takeaways for Future Customers
- Expect issues with refunds and brace for slow or no replies when contacting customer service.
- Document bookings and receipts thoroughly if you face a cancelled flight or need refunds.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund not been processed
- - Luggage damaged; refund promised but never processed.
- - Reminders by email and the phone number were unanswered, indicating poor customer service.
Luggage damaged, filed a complain and agree to refund however never it was never executed and despite many many reminders emails , they never answer back.Given tel number never answer
a disaster customer service not to say there is no customer service and this airline must be out of skyteam alliance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I need to change a phone number for check in
- - I entered a wrong phone number; the company updated details but I still can't check in on two flights; please update my tel number in your system.
Company fixed the issue and I have been provided with apology. It’s ok
I put a wronge phone number for my booking by mistake,e dreams company already change my details but i still can't do a check in on my 2 flights, please change my tel number in the your sistem for me to do a check in by myself
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBooking SLYG93
Called them again. Polite answered. Nothing done
My flight was cancelled.
I was promised full refund.
After 3 months no refund received.
Should I complain to aviation authorities?
Why the call center does not answer my calls?
- No answer
- Cancel flight and do not refund
Preferred solution: Full refund
User's recommendation: do not fly TAROM!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund for accommodation expenses RO364
- - Seeks status on compensation/refund after cancellation.
- - Over 10 emails sent; no claim reference.
- - RO364: dates 23 Jun 2023 and 23 Jul 2023.
Hello there, Ive sent more then 10 emails to any contact email I had including yours regarding the compensation/refund for the expenses have occurred due to my flight have been cancelled by airlines.
RO364 on the 23d June this year
Its almost a month since I first sent my email with all required receipts attached and till now I do not even have my claim reference number. May you please tell me what is going on . We were assured we are going to get our money back.
RO364 23/07/23 Amsterdam-Bucharest
Anastasiia Karaniaha ticket number 781797****092
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