Resolved
Abraham Ykw

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Verified Reviewer
| map-marker Craigavon, Armagh City Banbridge And Craigavon

Resolved: Advice

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Updated by user Jan 06, 2025

Company fixed the issue and I have been provided with apology. Eventually emailed

Updated by user Dec 31, 2024

Send email, waiting on response

Original review Dec 30, 2024

Call centre was closed so I emailed them which I suppose is fair enough over the Christmas and New Year period.

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Estephani Orw
map-marker Albany, New York

Poorly made-terrible customer service.

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Targus - Poorly made-terrible customer service.

Purchased a high end backpack 10 months ago. Within 3 months a seam separated.

Targus replaced, it was an ordeal getting a paid return label.

Last month another seam split. They require it to be returned, but will not pay for shipping.

Im not sure it is worth my expense to get this bag replaced. Perhaps that is part of their business model??!!

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User's recommendation: Don’t buy!

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