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Targus

Targus

us.targus.com
What is your customer experience with Targus?

Targus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.7 star rating based on 2 reviews. Rating distribution is about 50% unfavorable and 50% positive. Recent recommendation: "Don't buy!". Reviewers note high price and value diversity of products and website.

Key Takeaways for Future Customers

  • Check Targus reviews for product quality before buying high-end bags.
  • Expect mixed experiences with customer service and warranty handling.
  • Be prepared for potential shipping costs on returns.

Negative Feedback / Risk Areas

  • Customer complaints about product seams failing and poor customer service.
  • Refunds or return shipping may be disputed; billing and warranty communication delays reported.

Positive Feedback

Some reviewers appreciate the product range and website experience despite neutral overall sentiment.

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Media from reviews

Targus - Poorly made-terrible customer service.
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Resolved
Abraham Ykw

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Verified Reviewer

Resolved: Advice

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Updated by user Jan 06, 2025

Company fixed the issue and I have been provided with apology. Eventually emailed

Updated by user Dec 31, 2024

Send email, waiting on response

Original review Dec 30, 2024

Call centre was closed so I emailed them which I suppose is fair enough over the Christmas and New Year period.

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Estephani Orw

Poorly made-terrible customer service.

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AI Highlights
  • - Bought a high-end backpack 10 months ago; seam split within 3 months.
  • - Last month a second seam split; return required but shipping isn't paid.
Targus - Poorly made-terrible customer service.

Purchased a high end backpack 10 months ago. Within 3 months a seam separated.

Targus replaced, it was an ordeal getting a paid return label.

Last month another seam split. They require it to be returned, but will not pay for shipping.

Im not sure it is worth my expense to get this bag replaced. Perhaps that is part of their business model??!!

User's recommendation: Don’t buy!

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