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Target Australia Reviews
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Verified Reviewer New ReviewerWorst Online Order Ever. Thanks Target!
Firstly, it took several attempts just to place my order. The Gift Card would not work despite numerous phone calls, and it was eventually "stolen" by Target, so I could not complete that order. They finally "generously according the Target" agreed to refund the gift card amount which took another week! I finally place my order after having to modify it various times as some item were no longer available since it had all taken so long. Now it is "lost" in the post for nearly 2 weeks and if I "still have not received it after yet another week, I should contact them"! I have rung customer service (clearly NOT actually any service provided) numerous times and "all they can do is ESCALATE" my complaint and someone MIGHT "contact me by email" within yet another week. Of course this still has NOT HAPPENED, but what can you expect from a company that is going broke and shutting stores and sacking employees??????? No offer of compensation or even an apology, let alone any actual action NEVER AGAIN TARGET.
User's recommendation: AVOID TARGET AUSTRALIA ONLINE AT ALL COST.
ID
Preferred solution
Deliver the products ordered AND offer some compensation and an apology.
Discusting
Ordered an electric motor bike for Xmas was told it would be here before Christmas , only to find out 5weeks later there is no bike , there's no more in stock and all they can do is offer a refund!! One very upset 5 year old who is waiting for his bike !! Absolutely disgraceful, descusting customer service from a company as big as target
ID
Reason of review
Order processing issue
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Target Australia