ki k Mpg

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Verified Reviewer
| map-marker Arlington, Texas

Bad customer service and value for money

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This company of a thing just rob me and when I complain they just laugh over it. I started with $40 and move to $50 and the next bills went to $350+ for no reasons.

I had and still have what I use to have with little kids that can not use electricity, and we be hardly at home. RUN FAR AWAY, this is robbing.

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ki k Mpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Texas

Worst energy company ever

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This company of a thing just rob me and when I complain they just laugh over it. I started with $40 and move to $50 and the next bills went to $350+ for no reasons.

I had and still have what I use to have with little kids that can not use electricity and we hardly be at home. RUN FAR AWAY this is robbing.

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Loss:
$600
Pros:
  • Trick you with low bill

Preferred solution: Full refund

User's recommendation: RUN as far as you can

Anonymous
map-marker New Orleans, Louisiana

Liars and cheats

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Trying to collect early termination fee after I moved aND they assured me at sign up there would be no fee IF I moved to a area that they did not serve

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User's recommendation: Do not do business with tara energy or the parent co. Just energy..they are in bancruptcy court and are desperase for money

Anonymous
map-marker Irving, Texas

Electricity provider mistake

I recently moved into a new apartment in Irving and signed up with Tara energy for electricity provider. Contract was to be signed and set up prior to move in.

I moved in and waited for a bill. After several weeks and numerous phone call, I finally was able to get intouch with someone. The issue ended up being that Tara energy had entered the wrong apartment number for me.I live in 2087 and someone from the company had entered 2078. I finally was able to get that resolve but ended up having to pay a much higher rate from apartment complex.

This month I received another 50 dollar bill from apartment for having to provide electricity. Taranet admitted it was their mistake initially however refuse to pay or credit me any money.

Do not do any business with this shady company. Horrible customer service, never will use again and will continue to spread the work about their horrible service.

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Loss:
$50
Reason of review:
Problem with delivery

Preferred solution: Price reduction

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