Mike D Ecm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unprofessional management and staff. Rude employees. Dirty and dangerous facility.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tapout Fitness - Unprofessional management and staff. Rude employees. Dirty and dangerous facility.
Original review May 24, 2021
None of the employees wear masks or socially distance. The trainers are not certified and injure you during class. They play the same horrible rap music over and over at over 90 decibels, causing your ears to ring. They do not clean the floors prior to every class, but make you get on the floor to exercise on the dirty gym floor where everyone's shoes, sweat and spit has been. The owner hits you in the face without warning during boxing training. They let the little kids run wild without supervision between and during adult classes. The owner PERRY LEE BROWN JR is an overbearing control freak, taking your picture FROM BEHIND and video recording you almost daily without asking. He will follow you around really creepily and ask you dumb questions about your clothes, your workouts, your gear, etc. You can't even have a reasonable, logical conversation with him because he literally lies to your face about almost everything. He goes through your belongings in the lockers. He will follow you into the bathroom. He will literally touch and move your personal items without asking you. He pretends to stand up at the front desk but he is watching you through the window or on all the video cameras. Coach BROOKE ELIZABETH DAVIDSON does not let you modify any exercises even if other trainers allow it. This place is overpriced garbage.
View full review
  • Dangerous
  • Black fungus
  • Kids running wild without supervision all the time

Preferred solution: Apology

User's recommendation: DO NOT USE! Training for Warriors or Orange Theory Fitness is much better!

1 comment

Accurate review! Brooke Davidson is a total amateur!

map-marker Milpitas, California

Poor decision making by owner

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Management decides to let go of the general manager who happens to be the reason while myself and others come to this gym. Ms. McConnell who handles the front desk knows nothing about running the front desk and shows blatant favoritism to certain employees. Does not meet the standards the general manager asks of her. The way she speaks to customers is unacceptable and totally unprofessional. I guarantee you this gym will not last now that the general manager is no longer there!
View full review
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article