Irma S Eqj

I did not connect my camera yet , it’s horribel

Customer service was not helpful. Until now, my camera is not set up yet. Can someone please call me?

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Preferred solution: Just help me to set up My camera

Riddhi Tqh

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Verified Reviewer
| map-marker De Soto, Illinois

Troubleshooting help

Tapo could not turn on the arrive home button. When I tried to figure out how to fix the problem a loud beeping turned on.

I didnt know what to do so I disconnected the plugs.

I need help. The cameras are offline now.

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Rev J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tapo not detecting

My camera detected when I got the 30-day free trial. Now that I have paid, there is nothing. So, I don't know if it's working or not.

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Pros:
  • Really clear video
Cons:
  • Little slow to travel

Preferred solution: Just an answer to make sure it's working

User's recommendation: Not sure. maybe they need more time. They were slow to respond when I had trouble paying them but thebe they need a little time.n they responded so may

kieron P Grn

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Verified Reviewer
| map-marker Brisbane, Queensland

Warranty no support

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Tapo - Warranty no support
Tapo - Warranty no support - Image 2

Light bulbs playing up no customer satisfaction keeps turning on in middle of night and blinking when turned on no support from Telstra who I bought of and no support from Tapo who make products all they say is sorry we cant help me cheers to Telstra and Tapo who sell or make product

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User's recommendation: Don’t buy products

Michele S Bng

I need info on how to pay

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I payed it myself without help. But now my camera is Not taking any videos '-(

Please call back I cannot figure this out

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Preferred solution: Help to check on my camera settings

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