Tanner Health System
Tanner Health System Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 3 reviews; consumers are mostly dissatisfied. Reviews report alleged age discrimination, poor customer service, high price level, and inconsistent clinical care.
Key Takeaways for Future Customers
- Read Tanner Health System reviews to learn about reported refusals of care for older patients.
- Expect concerns about customer service and clinical follow-up raised in patient accounts.
- Be aware of potential high out-of-pocket costs and ask about billing and payments up front.
Negative Feedback / Risk Areas
- Allegations of age discrimination and refusals to schedule patients over 65.
- Reports of rushed visits, missed diagnostics, and independent contractors prioritizing throughput.
- Complaints focus on poor customer service and record access problems.
Positive Feedback
Reviewers note great equipment and wonderful physicians despite service and access issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 3 reviews; consumers are mostly dissatisfied. Reviews report alleged age discrimination, poor customer service, high price level, and inconsistent clinical care.
Key Takeaways for Future Customers
- Read Tanner Health System reviews to learn about reported refusals of care for older patients.
- Expect concerns about customer service and clinical follow-up raised in patient accounts.
- Be aware of potential high out-of-pocket costs and ask about billing and payments up front.
Negative Feedback / Risk Areas
- Allegations of age discrimination and refusals to schedule patients over 65.
- Reports of rushed visits, missed diagnostics, and independent contractors prioritizing throughput.
- Complaints focus on poor customer service and record access problems.
Positive Feedback
Reviewers note great equipment and wonderful physicians despite service and access issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Tanner’s refusal to see patients under 65 regarding neurological issue.
- - The reviewer says the facility refuses patients under 65.
- - They claim the TOS violates disability law.
- - The facility receives federal funds.
Beware and be vigilant
It seems to me that my refusing to see patients under the age of 65 and stipulating that in your TOS you are number one in violation of the disability act, and not saying people that are around disabilities under the age of 65 and because of age will not see the patient. This facility received federal funds and receive funds via Medicare funded by federal money is allocated to the facility. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAge Discrimination
- - 75-year-old Carrollton, GA resident alleges age discrimination by Tanner Health System.
- - Scheduler refused neurology care, citing a 65+ policy.
I heard from three employees that Tanners Neorology dept was less than suitable to handle cases
On or about February 16, 2026, at approximately 11:50 a.m., I attempted to schedule an appointment as referred by my primary care physician, Dr. xxxxx M.D. I called Tanner Health System (including Tanner Medical Center in Carrollton, GA) to make an appointment with a physician in the Neurology Department for further evaluation of my cognitive impairment. The scheduler informed me by phone that Tanner Health System does not accept patients over the age of 65.
Specifically, the scheduler stated that it is the policy of all the physicians not to accept new patients aged 65 and older, and they refused to schedule me due to my age. When I asked if I could speak to a physician, they said no. I also asked if they would put the refusal in writing, and they stated they could not. They further told me that I had to be under the age of 65, because if I was over the age of 65, they could do me no good.
This refusal denied me the opportunity to participate in or benefit from Tanner Health System's healthcare services solely because of my age. I have been a patient at Tanner for approximately five years, during which I received a hip replacement, MRIs, CT scans, and other services at this facility without issue. The sudden application of this age-based policy has left me unable to access necessary neurology care locally for my cognitive impairment. Tanner Health System receives federal financial assistance, including through Medicare and Medicaid reimbursements and other government funding.
As such, it is subject to the Age Discrimination Act of 1975, which prohibits age discrimination in programs or activities receiving federal financial assistance, and Section 1557 of the Affordable Care Act, which prohibits discrimination on the basis of age (among other grounds) in health programs receiving federal assistance. Because Tanner accepts federal funds and provides neurology and cognitive care to younger patients, I believe it is required to accept patients over the age of 65 without imposing discriminatory age cutoffs that deny access to necessary services. I am also an individual with a disability as defined by law, which has compounded the impact of this denial of care. I'm pissed.
File a complaint with the feds? Do I have a case?
- Great equipment and wonderful physicians
- Not very many until this happened
Preferred solution: Apology
User's recommendation: Beware of Tanners Discriminating Practices.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Carrollton, Georgia
Terrible experience
- - Independent contractors at Tanner prioritize throughput over care.
- - Daughter was ill on visits; tests limited, imaging delayed, CT not done.
T1st off most of the doctors arent employed by Tanner but are independent contractors which means its in their best interest to turn numbers through the door not healing people. Our daughter was terribly sick to her stomach upon the 1st visit the doctor did no test, didnt even check for soreness / tenderness in her stomach wouldnt do any imaging simply sent her home with nausea meds.
The problem got worse on the 2nd visit ( different location) doctor made no real attempt to find root cause refused to do ultra sound imaging to check gallbladder even several symptoms indicated this was the problem sent her home with nausea meds ( werent helping ) and told us to follow up with G I specialist soonest appointment was 7 days later keep in mind my daughter couldnt eat and was struggling to drink fluids. 3rd visit finally did an ultra sound which yielded no explanation the doctor wouldnt order a C T scan to do a more in depth scan for the source of the problem offered no other ideas / suggestions/ test to find source of problem just more take nausea meds that dont work even taking 2 different types my daughter was still getting sick and even the nurse said I dont know why they arent doing C T scan. Remember more test = more time fewer people through the door even heard one person brag about how many people went through E R that day. 4th visit I demanded the C T scan be done which yielded no results and again no suggestions / ideas / test to find source of problem except take nausea meds follow up with G I doctor by this time my daughter was weak , light headed and miserable no way she cant wait 7 - 12 days for relief.
One nurse said we could double up on nausea meds with no problem then another told not to that it could cause heart problems and be dangerous.
We wanted our daughter admitted for further testing / observation we were told she didnt meet the criteria to be admitted ( 7 days worth of severe nausea , some vomiting , dehydration , fatigue werent enough) apparently common sense / compassion arent part of the criteria because they used none of either one !!! They try to heard people through like cattle not heal people in need
Preferred solution: Nothing
User's recommendation: Do not go to a Tanner hospital for any reason
Villa Rica, Georgia
ER turned me away while having a stroke.
- - Turned away from Tanner hospital during a stroke; no MRI was performed.
- - Woke up 10 days later at Emory University; three conflicting records exist.
on November 2nd 2017. I was turned away from Tanner hospital as I was having a massive stroke.
despite pleas for my mother that did not run MRI scans. I had insurance but they kept asking for it. I woke up 10 days later at Emory University. Tanner also try to hide those records from me.
Tanner also try to physically block me from getting missing documents. now I have three different records from that same night each in conflict with each other.
Preferred solution: I've tried resolving. Court or news attention.
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It states online that Tanner made two big changes in the past year. One, they no longer accept Humana.
And two, Tanner Neurology is not accepting new dementia patients only, over 65. All other neurological cases are seen.