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Tanguay

Tanguay

tanguay.ca
What is your customer experience with Tanguay?

Tanguay Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tanguay has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don’t rely this store for the one year warranty on your appliance. They just refused and ignored ignored to acknowledge my complaint.", "dont buy".

  • Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.

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Media from reviews

Tanguay - Defective oven window on bottom oven.
Tanguay - Defective oven window on bottom oven. - Image 2
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Verified Reviewer
| map-marker Montreal, Quebec

Defective oven window on bottom oven.

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Tanguay - Defective oven window on bottom oven.
Tanguay - Defective oven window on bottom oven. - Image 2
Contains 1 confidential file for company representatives

Hi. Hi.

Im concerned about my new stove received on October 31

I was baking a cake this afternoon.

I opened the light in the oven to check how my cake was looking like.

Somehow, I noticed this leak inside the window

When I opened the oven door to clear this leak thinking it was from inside the oven but I realized that its between the inside and outside the window.

How could this happen after using my oven twice only.

I got this stove 3 weeks ago and hardly used the oven.

I wrote to Cafe Appliances on messenger and they advised me to make a service call to GE Appliances.ca

Doesnt the store where I bought it handle this matter since the purchase is very recent

Also, I do not wish to have to pay for service when its not my fault this happened. Seems more like a defect.

Purchased at Tanguay in Kirkland

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User's recommendation: Don’t rely this store for the one year warranty on your appliance. They just refused and ignored ignored to acknowledge my complaint.

Anonymous
map-marker Lasalle, Quebec

Broken stove in 3 years

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our LG samsung broke in 3 years. no customer service line to call to get it fixed went to the new store tanguay and they told me to submit an online complaint. why is there no easy way to get this fixed

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User's recommendation: dont buy

Anonymous
map-marker Ottawa, Ontario

No personal customer service

bought bar stool and had to get in my car to go to store no one answers phones your just a dummy on aphone and in 2024 with all out technolgy these company operates like dark ages stay away at all costs horrible horrible service and if dont talk french good luck.

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