Tanguay
Tanguay Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating based on 2 reviews; consumers are mostly dissatisfied with Tanguay, citing warranty refusal, high prices, and 100% unfavorable ratings.
Key Takeaways for Future Customers
- Check Tanguay reviews and ask for written warranty details before purchase.
- Expect limited in-store customer service and potential challenges with exchanges, refunds, or cancellations.
- Consider price comparisons due to reported high price level and location issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty refusal and denied claims.
- Reports of poor customer service, no phone support, and slow online complaint handling.
- Problems with defective appliances and difficulty obtaining refunds or repairs.
Positive Feedback
Reviewers value product variety, with diversity of products or services noted positively.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating based on 2 reviews; consumers are mostly dissatisfied with Tanguay, citing warranty refusal, high prices, and 100% unfavorable ratings.
Key Takeaways for Future Customers
- Check Tanguay reviews and ask for written warranty details before purchase.
- Expect limited in-store customer service and potential challenges with exchanges, refunds, or cancellations.
- Consider price comparisons due to reported high price level and location issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty refusal and denied claims.
- Reports of poor customer service, no phone support, and slow online complaint handling.
- Problems with defective appliances and difficulty obtaining refunds or repairs.
Positive Feedback
Reviewers value product variety, with diversity of products or services noted positively.
Media from reviews
Laval, Quebec
Mon assurance
J ai acheté des meubles avec *** et marttineeaux et j ai pris une assurance j ai pas utilisé je veux un remboursement ou une carte cadeau svp
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective oven window on bottom oven.
- - Purchased at Tanguay in Kirkland three weeks ago; oven used twice.
- - Leak between inner and outer oven window; service call advised.
Hi. Hi.
Im concerned about my new stove received on October 31
I was baking a cake this afternoon.
I opened the light in the oven to check how my cake was looking like.
Somehow, I noticed this leak inside the window
When I opened the oven door to clear this leak thinking it was from inside the oven but I realized that its between the inside and outside the window.
How could this happen after using my oven twice only.
I got this stove 3 weeks ago and hardly used the oven.
I wrote to Cafe Appliances on messenger and they advised me to make a service call to GE Appliances.ca
Doesnt the store where I bought it handle this matter since the purchase is very recent
Also, I do not wish to have to pay for service when its not my fault this happened. Seems more like a defect.
Purchased at Tanguay in Kirkland
User's recommendation: Don’t rely this store for the one year warranty on your appliance. They just refused and ignored ignored to acknowledge my complaint.
Lasalle, Quebec
Broken stove in 3 years
- - Our LG/Samsung broke after 3 years.
- - No customer service phone line; store staff told us to submit an online complaint.
our LG samsung broke in 3 years. no customer service line to call to get it fixed went to the new store tanguay and they told me to submit an online complaint. why is there no easy way to get this fixed
User's recommendation: dont buy
Ottawa, Ontario
No personal customer service
- - Bought a bar stool and had to go to the store.
- - No one answers phones.
- - Service is horrible and outdated.
- - There is a French language barrier.
bought bar stool and had to get in my car to go to store no one answers phones your just a dummy on aphone and in 2024 with all out technolgy these company operates like dark ages stay away at all costs horrible horrible service and if dont talk french good luck.
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