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| map-marker Montreal, Quebec

Defective oven window on bottom oven.

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Tanguay - Defective oven window on bottom oven.
Tanguay - Defective oven window on bottom oven. - Image 2
Tanguay - Defective oven window on bottom oven. - Image 3

Hi. Hi.

Im concerned about my new stove received on October 31

I was baking a cake this afternoon.

I opened the light in the oven to check how my cake was looking like.

Somehow, I noticed this leak inside the window

When I opened the oven door to clear this leak thinking it was from inside the oven but I realized that its between the inside and outside the window.

How could this happen after using my oven twice only.

I got this stove 3 weeks ago and hardly used the oven.

I wrote to Cafe Appliances on messenger and they advised me to make a service call to GE Appliances.ca

Doesnt the store where I bought it handle this matter since the purchase is very recent

Also, I do not wish to have to pay for service when its not my fault this happened. Seems more like a defect.

Purchased at Tanguay in Kirkland

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User's recommendation: Don’t rely this store for the one year warranty on your appliance. They just refused and ignored ignored to acknowledge my complaint.

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