Elishia Jbr

New app is horrible! Can’t access…

Cant access the new TangerOutlets app even while connected to their wi-fi and shopping at the TangerOutlets! No physical customer service available to assist customers! Digital customer service is less than helpful!
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  • Great shopping
  • New app and digital customer service

Preferred solution: Human customer service!

Nathalie M Pji


Hello, i came this morning for Cocomelon after i called to check if the event has not been cancelled due the weather. The security guy said it wasnt cancelled and when i came there was nothing i called back many times, but it was hung up on me. I tried to call customer service no body answera. I live 40 min away from the outlets, why i didnt get any updates or there wad nobody available to help? Thanks
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Deidre Fre
map-marker Houston, Texas

Refused service for not speaking Spanish

Was trying to place an order at Crepes and Waffles and the ladies behind the counter couldnt understand and wouldnt complete our order because we didnt speak nor understand Spanish. And also couldnt provide receipt
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User's recommendation: Need to speak fluent English

Kenneth m Duh

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Verified Reviewer


This company is going to face legal problems if i get any more email's. Plus i will begin to personally harrass all employees as they are harrassing me. Try me ***
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  • Dnt know any
  • Horrible customer service

Preferred solution: Off all email lists

User's recommendation: Dont ever let them have your email they refuse to stop sending me emails

map-marker Ann Arbor, Michigan

Awesome employees

I just thought I would mention how wonderful the two employees I dealt with at Tanger Outlet in Howell MI are. They names are Melanie and Ashlee. I am not the only one who noticed as a few people who walked out the door told them they were super nice and helpful and seemed super grateful for their help. They really pay attention to the details of what someone is looking for. I was amazed at how knowledgeable they both are. I just happen to mention I had a suitcase that was being thrown out because two wheels were not working correctly. If they had not told me to check the number inside the suitcase and let them know what it was I it would have been in the garbage last night. They check and saw it was under warranty. Lo and behold, it still had about 1 1/2 years left. To a senior citizen this is a blessing! I did end up buying a backpack and a 20" suitcase and I am so excited. This is the first vacation I am going on since 1997 and I am going to disney with my daughter and grandson who is 18 mo. This will be my last trip due to health problems, but the backpack and suitcase will surly be used by my grandson later in life and I feel like I am leaving him something to remember me by because of the quality of Samsonite. Please let Melanie and Ashlee know how grateful I am for the large amount of time they spent with me helping me to make the right decision. They are honest and sweet and you could not ask for better people. I wish all the stores I shop at were as friendly, happy,knowledgeable and caring as these two. They truly deserve recognition. Thank you so much! barbara gronas
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map-marker North Charleston, South Carolina

Tanger Outlets Food Court Review from North Charleston, South Carolina