Tanda
Tanda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tanda has a 2.4 star rating from 1 review and overall customer sentiment is negative with consumers mostly dissatisfied.
Key Takeaways for Future Customers
- Check recent Tanda reviews and verify account charges before accepting automatic renewals for subscriptions or membership plans.
- Expect limited or no response from customer service; have documentation ready when disputing billing.
Negative Feedback / Risk Areas
- Recurring complaint about double billing and lack of response for refunds.
- Reports describe unresponsive support and difficulty resolving payment disputes.
Positive Feedback
One user reported an app issue self-resolved with internal help; price level reported as medium and privacy and data security are valued by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tanda has a 2.4 star rating from 1 review and overall customer sentiment is negative with consumers mostly dissatisfied.
Key Takeaways for Future Customers
- Check recent Tanda reviews and verify account charges before accepting automatic renewals for subscriptions or membership plans.
- Expect limited or no response from customer service; have documentation ready when disputing billing.
Negative Feedback / Risk Areas
- Recurring complaint about double billing and lack of response for refunds.
- Reports describe unresponsive support and difficulty resolving payment disputes.
Positive Feedback
One user reported an app issue self-resolved with internal help; price level reported as medium and privacy and data security are valued by reviewers.
Adelaide Cbd, South Australia
No it’s fine now
No its fine now my boss helped me fix the issue it was a problem with the superfund section but the app seemed to have fixed itself
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Double charge on account - no one responding at Tanda
Company fixed the issue and I have been provided with apology. Refunded the double charge
We have been charged nearly $6,000 twice for the annual charge, but after two weeks of chat, call, and messages, we cannot get anyone to talk to or respond to resolve this. Is Tanda in administration and not responding to customers?
Service used to be great, but now it is terrible and not even the sales team responds.
We are in the dark as to what is going on, and Tanda has our money falsely. This is basically theft, and we will need to report it to the Ombudsman and ACCC.
- There is no customer service any longer
- There is no customer service any longer
Preferred solution: Apology
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