Rita M Exf

They cancelled but I have to pay for it

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Tamago Skincare - They cancelled but I have to pay for it
I have paid for a microdermabrasion. Within 28 days I made an appointment for follow up, which is advertised for $50. Even though, I made the appointment in advance they cancelled on the day of, saying that the person is not available and will not be available for a few weeks. I traveled myself, and upon my return I went to get my touch up. I was told that it will now cost me $100 because it is more than 28 days past. Please check out the commitment posted in the store for customers
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Loss:
$300
Pros:
  • Fairly good service at a reasonable price
Cons:
  • Unreasonable customer service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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