
Takagi
Takagi Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Takagi has 3.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good unit when working.
Cons: Whoever owns takagi.Recent recommendations regarding this business are as follows: "Don't buy a Takagi. I was sent a unit that the burner didn't work. It was replaced fast. The installer had to take the new unit out and reinstall the original. Then he had to swap burners and swap out the heaters again. Takagi promised to pay for all the extra labor. They didn't and refuse to follow up on other emails sent.", "Buy Takagi", "I would".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Takagi has 3.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good unit when working.
Cons: Whoever owns takagi.Recent recommendations regarding this business are as follows: "Don't buy a Takagi. I was sent a unit that the burner didn't work. It was replaced fast. The installer had to take the new unit out and reinstall the original. Then he had to swap burners and swap out the heaters again. Takagi promised to pay for all the extra labor. They didn't and refuse to follow up on other emails sent.", "Buy Takagi", "I would".
Review authors value the most Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Installation & Service in South Louisiana
Questions were answered. Replacement Takagi water heater was identified. Local plumber was identified by electrical service provider recommended by Takagi agents.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Non working
Takagi doesn't test their units before sending out to suppliers, apparently. I received one with a burner that didn't work.
A replacement was sent very quickly. We were promised the extra cost of swapping out the new unit back to the old, then trading out the burner for the replacement and reinstalling the new unit, would be covered.
It was not and contacting Takagi since has been a waste of time, because they don't answer the emails. Whoever owns Takagi isn't worth doing business with.
- Good unit when working
- Whoever owns takagi
Preferred solution: Price reduction
User's recommendation: Don't buy a Takagi. I was sent a unit that the burner didn't work. It was replaced fast. The installer had to take the new unit out and reinstall the original. Then he had to swap burners and swap out the heaters again. Takagi promised to pay for all the extra labor. They didn't and refuse to follow up on other emails sent.
Heater trips off even after having flushed
Customer service very helpful. Customer service informed me of how to fix the problem . He also sent me a part i may need.good product support received.
User's recommendation: Buy Takagi
Not hot water
No hot water after installation, other than the long hold time on the phone, it was quickly resolved with help from customer support.
User's recommendation: I would
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