Tag Zulily poor customer service Reviews and Complaints
Started in July when I ordered 2 tops. They came after almost a month and were not what I expected so I contacted Zulily to return them. They said that it would cost one-half of my purchase price for restocking and for the FedEx label they were sending. So I used the...Read more
They started off as an OK company but are now 1 to stay away from unless you enjoy 2nds or 3rds w/ poor customer service. I ordered some Italian linen pants. They came with seams unfinished and sizing wrong. Was told to send back for refund. Instead they sent...Read more
They've lost me as a customer - and I used to order a couple of times a week there for a while. 1) No returns - they spell it out but honestly only about 50% of clothes are quality/wearable 2) No free shipping - very unusual for online shopping - promise you have...Read more
I ordered from Zulily twice in two days. I accidentally ordered the same item twice, a gift for my daughter and niece. I emailed Zulily immediately to tell them to cancel one of the orders. The responded quickly to me the next day but cancelled the wrong two items! I...Read more
Zulily - Ordered 3 shoes. All three were horrible.
I took advantage of their "if you buy something now you will get free shipping for 24 hours" ya forgot about that. You have to find a specific item that will correspond with free shipping. Just doesn't make sence. Zulily plays off to be a really great company that has...Read more
It feels like a bait & switch shipping issue. No where on the FRONT page of the web site, does Zulily mention the fact that they are acting as distributors. The customers wait a few days for the sale to end; then all customer orders are sent to respective...Read more