What can I say that hasn't been said about these guys? They only take credit cards so that they can keep billing you even after you cancel. They want your cell number so they can constantly spam you. They have crappy beds that are small and don't tan you. They only...
Read more
Anonymous
Anonymous

they should be investigated by the better business bureau...they even pulled my lenghly complaint from appearing on the internet...rich owner with no regard for the rest of us...

1.0
Cobleskill, New York
I didn't like
  • Getting ripped off
#712826
I finally got my cancellation to go through with these guys, what a pain in the butt! They're very snotty and mean on the phone and I've even read online that the owner sometimes gets on the phone and threatens to arrest clients who don't agree with him! This place is...
Read more
1.0
#694373
Forced to pay for services I had no opportunity to receive before allowing me to cancel membership on renewal date. What a SCAM!! "NO CONTRACTS, NO COMMITMENTS, NO CATCHES" as it is advertised on their website www.zoomtan.com, is obviously not followed through with...
Read more
Anonymous
Anonymous

I'll state exactly what the contract says so no one gets confused!"I authorize Zoom Tan to AUTOMATICALLY charge $19.95 plus applicatable taxes/fees to my credit/debit card acc...

Anonymous
Anonymous

You sign a contract when you first sign up with zoom tan that's states you are only allowed to cancel in salon. If more people read the agreement they wouldn't have this probl...

1.0
I didn't like
  • Customer service
  • Being lied to
#681628

Given the vast number of class actions, negative reviews, and lawsuits concerning this company. I have to believe that any positive reviews are posted by the people who own it or their employees. I just wish I had done more research before I went there and got...
Read more
Anonymous
Anonymous

Well I have a great time and I'm satisfied.

I didn't like
  • Ripped off
  • Tanning bed
  • Lack of support from 800
#656652
Purchased a gift card for an in store special when I went in to use it they would not honor the original special. No help from employees as they are clueless and calling the Florida office is a waste of time as they refuse to help and use every excuse and stall tactic...
Read more
Anonymous
Anonymous

I agree they are the worst! I went there to purchase a 1month tanning package for my mother (who is retired and on a modest income) they would not take cash and they said the...

I didn't like
  • Customer service
  • Getting ripped off
  • Amherst location
#631535