I had never heard of Zomato. Suddenly, I get an email from them: "We are writing to inform you about a recent security incidence that involves your Zomato account information... Your Name and Email Address was exposed. No other personal details were accessed." So these...
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I didn't like
  • Stole my information claimed i had an account no phone number
#1051670
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Dear All, I am a loyal Zomato customer and I am associated with Zomato since beginning of its venture in India, I am associated with Zomato because of your customer-oriented and customer-friendly services and policies also because of, Alibaba i.e. Mr.Jack Ma all of...
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Anonymous
Ashish

@zomato Get *** Yourself twice before harassing a customer

1.0
Zomato Gurugram, Haryana
I liked
  • Not at all
#997568
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Zomato late delivery, cold food from Burger King on 15-10-2016
I placed an order with Zomato using their smartphone app (order no. 9409647) on 15 October 2016, at 8:47pm. The order (food from Burger King) was scheduled to be delivered at 9.33pm. I paid the bill in advance by debit card. At 9.28pm I get a text message saying the...
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I liked
  • So many options
I didn't like
  • Lack of empathy
  • No phone clear phone number to call on
  • Major communication gaps
#937219
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I had ordered a particular thali(by seeing the detailed menu) in Empire hotel through Zomato app however delivery guy left the place by taking the money but when opened the box it was completely a different thali which I din order at all.I had a number which I was...
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1.8
I didn't like
  • Channelisation
#907589
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Hi Zomato Team, I had 200 rupees in my account .I had checked my zomato credits before i was ordering my food. But after sometime my zomato credits left with ZERO rupees. This is my First time i am ordering from zomato and got this experience. Let me know where my...
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1.0
#785375
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