The job was going along, one tech was using his cell phone a lot. The other working hard, then the 2 of them. when complete. The tile looked great in the center pretty much. Wait, I said, you measured from edge to edge, in the kitchen, hall and bathroom. 'We do NOT...
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I liked
  • When they left
  • Technician was friendly and professional
I didn't like
  • Bait switch not a good job
  • Bait and switch
  • Lack of communication
#1097982
7/28/16 - We just had Zerorez come out to clean our carpets. My wife spoke to the Zerorez salesperson and scheduled the cleaning for today. After spending several hours moving furniture, extensively vacuuming and preparing the ares to be cleaned, we were really...
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1.0
I didn't like
  • Misrepresentation on price
  • Lack of communication
  • Bait and switch
#890455
A Zerorez employee physically came to the subject residence in Las Vegas NV and inspected the carpet in May. He asked about the age of two subject stains and we told him about two years plus. He gave us an estimate of $206 to clean the carpet and remove the stains....
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1.0
I didn't like
  • Misrepresentation on price
  • Lack of quality service
#695747
This is the second time that I've had Zerorez come out and got very poor results. The first time I had them come out, the job was so poorly done that I called to talk to a manager and was not satisfied with the answers given. I started using Stanley Steamer and they...
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Anonymous
Anonymous

We are committed to serving you. Please feel free to contact me directly. 972-955-5765Best Regards,Bo Hopkins

2.0
I didn't like
  • Lack of communication
  • Run around about damaged caused
  • Lack of tools to do the job
#671054
Zerorez doesn't CLEAN carpet!!!
Zerorez doesn't CLEAN carpet!!!
Zerorez doesn't CLEAN carpet!!!
Zerorez doesn't CLEAN carpet!!!
The company is a lot of hype and no commitment to their claims made in advertisement. They basically spread water on your carpet and pull it back out. They are not equipped with a crevice tool to get along the base boards. So three increase around the base of a room is...
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1.8
I didn't like
  • Dont believe the hype
  • Lack of quality service
  • Lack of tools to do the job
#575774