Just bought ZeroWater from Costco last week of June 2017. In just 3 weeks, the water taste like lemon. Dumped the whole 23-cup pitcher and refill with water again. The same thing, lemon taste still. Replaced the filter, the foul taste is gone. I emailed the ZeroWater...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

AfterZeroWaterfiltershavebeenexhausted and havenotbeenchanged, thewaterproduced from the filter mayhavea distinctsmellor tasteand the TDS reading may be higher than your tapwa...

1.0
I liked
  • Great tasting water
I didn't like
  • Toxic
  • Cost of filters
#1088202
Been using for 4+ yrs. Filter life is short but I don't have any better options. While replacing a filter, noticed that bag had. water inside. Used it and tested water to be 4, not 0 as it always has been for a new filter. another new package had the same water issue....
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are very sorry to hear of your experience. The water in the bag is meant to keep the filter moist so it does not dry out, it is common to have moisture in the bag. I...

1.0
I didn't like
  • Product and customer service
#1006358

With Official Company Response

I don't know what happened to the email I send earlier... it did not seem to have gone through, and I am forced to write another "100 words minimum" complaint! I got a zerowater filter set less than 2 months ago. After a little while, the water give off a fishy smell,...
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ZeroWaterTeam
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

3.5
I didn't like
  • Water tastes sour very fast
  • Quality of water
  • Quality of product
#987063
I recently bought a water zero water filter, as the filter got older I experienced a bad smell which I could not locate. After eliminating certain conditions I narrowed it down to the filter, The condition of the water in the beginning was perfect but if it comes down...
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Zerowater Milford, Nova Scotia
I didn't like
  • Smells like garbage
#804083
Great idea, no better water. I think this is "ALL HYPE" and a lot of money being made by the owners! "TDS" Total Dissolved Solids", that's it! I just tested my Zero water meter on my 1 month old table top system, along with my brand new LG high end fridge (high end...
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Anonymous
Anonymous

TDS= total dissolved solids Dissolved solids come from the water treatment plant wherever you live, and are the remnants of wastewater That gets fed back to us from these plan...

I HAVE HAD THIS COUNTER TOP FILTER FOR ABOUT A MONTH AND YOU CAN'T DRINK THE WATER. YOU WOULD THINK THIS FILTER WAS TESTED AND THE NASTY DEAD FISH ODER HAD TO SHOW UP AT SOMEONES TEST FACILITY. THERE SHOULD BE A RECALL ON THIS PRODUCT AND I'M OUT $40.00 FOR THIS PIECE...
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Anonymous
Anonymous

Same here! What is with that horrible fish smell!

Anonymous
Anonymous

Fish or tang means the filter is filty. You can avoid this by buying the $20 water quality testing meter on the site. The Pur and Brita filters last a long time because they ...

I didn't like
  • Will never buy zero water
  • Taste
  • Lifespan of filters
#778718
Zerowater - RIPPED ME OFF & WONT FIX IT -DO NOT BUY SPREAD THE WORD
Zerowater - RIPPED ME OFF & WONT FIX IT -DO NOT BUY SPREAD THE WORD
DO NOT I REPEAT DO NOT BUY FROM THIS COMPANY. This is my nephews FB as i do not have my own however i am in my 50s and Purchased a Zerowater 10cup pitcher with the tester that suppose to read 0.00 stuff in your water. Ha ha what a joke, the customer support is a bigger...
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hylandheights
hylandheights

Thanks...a little late but I haven't yet returned the system to Walmart Canada...so we shall see...I have never been refused by Walmart for the return of a defective unit so k...

Anonymous
Anonymous

you probably had the same problem my son had he put the filter backwards, but zerowater really worked. good tasting water.

1.5
I didn't like
  • Bad customer service
  • Will never buy zero water
#755418