Been using for 4+ yrs. Filter life is short but I don't have any better options. While replacing a filter, noticed that bag had. water inside. Used it and tested water to be 4, not 0 as it always has been for a new filter. another new package had the same water issue....
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are very sorry to hear of your experience. The water in the bag is meant to keep the filter moist so it does not dry out, it is common to have moisture in the bag. I...

1.0
I didn't like
  • Product and customer service
#1006358

Filters only work like one time then they make an awful tasting bitter water that tastes like poison! Has to be the most expensive water I ever drank when you take into account the cost of the container and the high price of replacement filters that only are good for...
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Anonymous
Anonymous

Thanks for such a great comment. Greatly appreciated by us, who are on Las Vega''s ultra hard well water.

Anonymous
Anonymous

That happened to me too! This is a scary product

1.0
I didn't like
  • Design needs refining
  • Lifespan of filters
  • Water tastes sour very fast
#851773
We have had our Zero Water tank for 6 weeks and 4 filters. The first two lasted about 3 weeks each (two of us). All was well. Filter 3 lasted less than two weeks. Number 4 lasted 2 minutes!!! The taste was immediate and disgustingly chemical. I do believe the last...
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I didn't like
  • Taste
#753996
I purchased the Zero water large water filter about a month ago. Worked great the first 3 weeks, water was crisp and read 00 on the TPS. My tap water reads 140. 4 weeks into using the product and the zero water filtered water started tasting metallic and smelling...
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2.3
I didn't like
  • Cost of filter for amount filtered
  • Flu
  • Dead fish filter smell
#728637
I guess our expectations are just higher than they should be. I was hoping to get 3 or 4 more months out of the Zero filter. People's experience will obviously vary depending on how many people are in a household and/or how much water and the type of water is filtered....
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rickthomas
rickthomas

What is the secret to get the water filter to filter the water more quickly. As of right now it takes almost a good 30-45 minutes for water to drain in my 23 cup picture

3.5
I liked
  • Quality of filtered water
  • Idea of the product
I didn't like
  • Cost of filter for amount filtered
  • Lifespan of filters
#727433

I have owned the 23-Cup pitcher for years and have never had a problem; until now. They have made changes to the filter and now it does not last very long before you get the fishy taste in the water. I am seriously thinking of replacing it with something else; not...
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I didn't like
  • Gone bad so quckly
  • Limited lifespan of the filter
  • Cost vs usability of filters
#696675
$40.00 container + (2) $15.00 filters + 1 week = FISHY TASTING WATER!!! It's gross, it smells fishy like old shrimp and tastes HORRIBLE! Not only that but it makes your breath, home, glasses and cups, and refrigerator smell the same - FISHY!!! We wasted our hard-earned...
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1.0
I didn't like
  • Defective product
  • Tastes like garbage
  • Water tastes sour very fast
#674587
Set up system on Friday. Excellent water through Monday morning (had filled the container 1 1/2 times only). At dinner Monday evening, had mouthful of horrible water tasting like Alum. TDS had gone from 000 to 549 in glass of water taken from bottom of...
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I didn't like
  • Defective product
#670364
We bought our Zero water container at Walmart. Loved the large size. Fit in fridge well. Within two weeks we had to replace the filter. I have used other water filtration systems and when their filter was finished it didn't turn the water sour. What's up with that ?...
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1.3
I liked
  • First time we used it
I didn't like
  • Quality of product
#662516
Titles says it all, I'm out and thank God costco returns everything, if everybody returns their inferior product they will drop it and it should be dropped..... Titles says it all, I'm out and thank God costco returns everything, if everybody returns their inferior...
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I didn't like
  • Product and high cost
  • Limited lifespan of the filter
  • Cost vs usability of filters
#658343