Been using for 4+ yrs. Filter life is short but I don't have any better options. While replacing a filter, noticed that bag had. water inside. Used it and tested water to be 4, not 0 as it always has been for a new filter. another new package had the same water issue. This was tested in a clean cup, first run water as I always have. Clearly, the filter either wasn't doing its job, or it wasn't cleaned well when recycled. Contacted customer...
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ZeroWaterTeam

ZeroWaterTeam Hello, We are very sorry to hear of your experience. The water in the bag is meant to keep the filter moist so it does not dry out, it is common to have moisture in the bag. I...

1.0
I didn't like
  • Product and customer service
#1006358

Filters only work like one time then they make an awful tasting bitter water that tastes like poison! Has to be the most expensive water I ever drank when you take into account the cost of the container and the high price of replacement filters that only are good for one time. At first I thought one of my kids poured something in the water as a prank but when I switched the filter the replacement did the same thing. I threw the whole thing in...
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Anonymous

Anonymous Thanks for such a great comment. Greatly appreciated by us, who are on Las Vega''s ultra hard well water.

Anonymous

Anonymous That happened to me too! This is a scary product

1.0
I didn't like
  • Water tastes sour very fast
  • Lifespan of filters
  • Everything about zero water sucks
#851773
We have had our Zero Water tank for 6 weeks and 4 filters. The first two lasted about 3 weeks each (two of us). All was well. Filter 3 lasted less than two weeks. Number 4 lasted 2 minutes!!! The taste was immediate and disgustingly chemical. I do believe the last pack of filters we purchased are old recycled filters not even cleansed, but put in a pack & shoved out of the door to resell as new!!! GOUGING There is no explanation other...
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I didn't like
  • Taste
#753996
I purchased the Zero water large water filter about a month ago. Worked great the first 3 weeks, water was crisp and read 00 on the TPS. My tap water reads 140. 4 weeks into using the product and the zero water filtered water started tasting metallic and smelling rancid. My tap water is low.. so how is zero water's filter lapsing so fast? (This is what they tell you is the culprit - its your water). Something isn't designed well in this...
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2.3
I didn't like
  • Flu
  • Cost of filter for amount filtered
  • Toxic
#728637
I guess our expectations are just higher than they should be. I was hoping to get 3 or 4 more months out of the Zero filter. People's experience will obviously vary depending on how many people are in a household and/or how much water and the type of water is filtered. It has filtered a decent amount of water. But, if our household of 2 was 4 or more, I wouldn't purchase Zero' product because the amount of money over say 12 months could be...
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3.7
I liked
  • Idea of the product
  • Quality of filtered water
I didn't like
  • Cost of filter for amount filtered
  • Lifespan of filters
#727433

I have owned the 23-Cup pitcher for years and have never had a problem; until now. They have made changes to the filter and now it does not last very long before you get the fishy taste in the water. I am seriously thinking of replacing it with something else; not sure what. The filters are not cheap, so whatever they did is not a plus for this company. I have one filter left and will be seriously looking at reviews of other water pitchers. I...
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I didn't like
  • Gone bad so quckly
  • Cost vs usability of filters
  • Limited lifespan of the filter
#696675
$40.00 container + (2) $15.00 filters + 1 week = FISHY TASTING WATER!!! It's gross, it smells fishy like old shrimp and tastes HORRIBLE! Not only that but it makes your breath, home, glasses and cups, and refrigerator smell the same - FISHY!!! We wasted our hard-earned money on this useless product. The first time we used it, it was fine for about 1 and half weeks, then one day the water tasted and smelled HORRBLE, and made us feel sick after...
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1.0
I didn't like
  • Tastes like garbage
  • Smelly water
  • Smells like garbage
#674587
Set up system on Friday. Excellent water through Monday morning (had filled the container 1 1/2 times only). At dinner Monday evening, had mouthful of horrible water tasting like Alum. TDS had gone from 000 to 549 in glass of water taken from bottom of container...TDS at surface of water was 447, and there were tiny flakes of ?carbon in the top where you put the water in. Reported to Zero Water, they suggest the reading was due to soap in my...
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I didn't like
  • Defective product
#670364
We bought our Zero water container at Walmart. Loved the large size. Fit in fridge well. Within two weeks we had to replace the filter. I have used other water filtration systems and when their filter was finished it didn't turn the water sour. What's up with that ? When this filter is done, so are we! What a waste of money. We will let anybody and everybody we know, that we do not recommend a Zero water. I wish that we would of looked at this...
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1.3
I liked
  • First time we used it
I didn't like
  • Quality of product
#662516
Titles says it all, I'm out and thank God costco returns everything, if everybody returns their inferior product they will drop it and it should be dropped..... Titles says it all, I'm out and thank God costco returns everything, if everybody returns their inferior product they will drop it and it should be dropped..... Titles says it all, I'm out and thank God costco returns everything, if everybody returns their inferior product they will drop...
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I didn't like
  • Water tastes sour very fast
  • Product and high cost
  • Limited lifespan of the filter
#658343