On June 12 we had a 6:17 pm flight. After a few delays, our flight was cancelled. That was 10 pm. We had to purchase our seats, paid $20.thats $40. for the 2 of us. We would have had to pay $125. each to change our dates. We were terribly mistreated. Waited in line for...
Read more
Anonymous
Anonymous

Spirit doesn't refund for cancelled flights. It's clear as day when you purchase your tickets. Do some research next time.

#1063396
Reply to reviews
Steam/Valve scams tens of thousands of people out of hard earned money (mostly kids who are too *** to realize what is going on) and offers absolutely ZERO customer service. They have completely shielded themselves from the very customers who pay their bills, keep them...
Read more
1.5
I didn't like
  • Zero customer service
  • No phone number
  • Just want to steal your money and hang you out to dry
#966880
Reply to reviews
Recently I bought my wife a ticket through SPIRIT AIRLINES. We have used them a few times in the past no big deal but this time it was different! Our little boy (age 11) got ill and I had to take him to the ER two days in a roll. Anyway my wife decided to return home...
Read more
1.0
I didn't like
  • Unprofessional staff
  • Lying to customer
#696238
Reply to reviews
I Flew from BWI to St/Paul MN. I was to go on to Denver Co. I was told after I asked that my flight was canceled. I asked what to do and was told I had to go outside the airport and come back in to the ticket counter. By the time I did that the line was out the door. I...
Read more
1.0
I didn't like
  • Very
  • Very unhappy
#656517
Reply to reviews
I bought my first Spirit Airlines tickets to save $100 versus another airline, on just simple flights between San Diego and Denver for a conference. Today is my outbound. At 6A the first e-mail comes that the first leg of my trip is delayed almost three hours, making...
Read more
Anonymous
Anonymous

Spirit airlines is not a good airline to select if you absolutely have to be somewhere at a certain time. Since they have fewer flights and airplanes, any disruption in sched...

1.0
I didn't like
  • Got no help to rebook flights
  • On hold over an hour - twice
  • Never spoke with a human
#651166
Reply to reviews