My internet is so poor and weak. it is less than 1 MB on Zain Bolt 5G router which is their best device so they claimed. I call customer service, no help what is ever. Only said to take it to the workshop. went there long lines and technician wasn't even on seat, he...
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1.0
Eqaila, Kw
I didn't like
  • Product and customer services
#1294950
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3 days ago I bought Zain internet 250gb with fixed router and since 3 days the speed seems to be less than 1mbps. I thought zain internet must be a good choice but i was wrong. Now they are saying that the maintenance is going on. I did not read or heard from anyone...
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2.5
Kuwait, Al Farwaniyah
I liked
  • Internet rates
I didn't like
  • Quality of the internet
#980274
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I had it for one year and it was good. But since one month I experienced very slow internet speeds reaching to 0.01 mbp sometimes.. it's totally unusable after 3 pm every day! I called them multiple times with this issue and they said at the end that everything is good...
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1.6
Amman, Amman Governorate
I didn't like
  • Unaccountably and disregard to their customers
  • I did not like zain
  • I am pissed off of zain 4g internet services
#953773
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After 2+ yrs as a top-paying Zain customer with an avg. monthly bill of 400-500 KD, Zain decides to bill me aprox. 1,500 KD for 522 MB of international data-roaming, even though I had subscribed to their international data-roaming plan (7 KD for every 200 MB). I was...
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Anonymous
Anonymous

Thank for this info, surely I never deal with zain , heard about this kind of fraud, rip off from them before as well, now I am surely never dealing with them again. Thanks

1.4
I liked
  • Coverage in my area
I didn't like
  • Bogus fees
  • Unaccountably and disregard to their customers
  • Over-charging
#908599
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Since three months the 4G internet services provided by Zain are the slowest internet services that I experienced in all of my life from any internet provider. I don't know what heck is happened as before I was a happy user of Zain services but now its services keep me...
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I didn't like
  • I did not like zain
  • I am pissed off of zain 4g internet services
#873635
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