Ordered my son Christmas gift through Walmart, to find out the item went through a third party which was VM innovation. They claimed the item was deliver which it wasn’t and when I spoke to a customer service agent they told me that the item was sold out and that they...
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1.0
I didn't like
  • Bad return policy scammerspoor cust service
#1455461
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Avasflowers - Totally WRONG

I ordered a vase of flowers called Pink and Ivory as a sympathy gift because it looked soft and gentle. What got delivered was hot pink and the flowers were jumbo size....nothing gentle about them. I called the company and eventually got through. They said there was nothing they could do....hot pink was on the "pink spectrum" so it was acceptable. They would not provide the local florists name so I could contact them directly...it was a security issue! I cannot provide pictures but the difference is night and day in what I ordered and what got delivered. I am very upset over this and will try to go through my credit card company to get a refund. I wish I had researched more about Avas Flowers before ordering.
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
I liked
  • If only they actually provided the advertised items
I didn't like
  • Disinterested customer service
#1452155
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Ami Clubwear - Never again

Terrible online retail experience. Ordered 10 items - only half were as described - sent the other half back - which they only give your store credit. Took 2+ months to get the store credit. Just order new item to use the store credit - it's been a week and my order is still processing - yet they have received the cash payment I had to make for shipping costs. Will never use them again.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I didn't like
  • Lack of timeliness and communication
#1446886
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Globe Life Insurance's reply to:

We are truly sorry about your loved one’s passing and wish you and your family comfort during this difficult time. One of our Customer Service supervisors has been trying to reach you to help you with your question but has been unable to do so. Please contact us at...
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#1441722
Bought a lorex wireless security camera from BestBuy and paid BestBuy to professionally install it. The camera set was $1000 and installation was $400. It was working fine for 1 with some on and off and connection issues. After 1 year, one camera died, called lorex and...
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Anonymous
Anonymous

all those customer complaints are starting to sound identical to the problems I am having . two of the eight cameras don't work, as they were in poor shape, more than likely u...

1.0
I liked
  • Wirefree concept
I didn't like
  • Terrible customer service
  • Not fixed
#1438060
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Living Spaces - Worst product and customer service

We have spent over $ 10.000 buy furniture for our house from living spaces in the past six months. Our Couch was purchased end of March and is broken for the past 2 months we are waiting for the 3rd company they use to come and inspect our couch. No one care IT IS THE HOLIDAYS We have complained many times that we would like to speak to a supervisor we have been told a supervisor will call us finally he called and left voice mail since Dec 6th, 2018 until today is Dec 18th, 2018 we have not heard from him. I am being nice enough not to write his name and direct line I will call the credit company and let them know what a rip of people they are.
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I liked
  • Delivery crew and pick up crew
I didn't like
  • Failure to honor manufacturer warranty
  • Worst customer service
  • Warranty is a scam
#1427521
Reply to reviews
I ordered a combo washer/dryer with "white glove" delivery/installation from Costco 11/13/2018. The first unit was damaged when delivered and the courier told me he couldn't install it because the laundry configuration needed an extension pipe and told me that I would...
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InnovelSolutionsCares
InnovelSolutionsCares
Innovel Solutions Verified Representative

We are sorry to hear that you're having issues with your installation. We strive to deliver a seamless delivery and installation experience and we would like to look further i...

1.0
I didn't like
  • No one took ownership for the mistake the company made
  • Unresolved issue
  • Unprofessional
#1426303
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Compel Fitness - Don't walk RUN from this scam!

I tried this and it NEVER worked. The first trainer I had left and never let me know he was leaving and I got a big runaround for about a month. The next trainer would never show up at appointed times. The third one quit. When I called and complained, I was told to go to another gym and they had trainers there. I asked to cancel my contract as I had not had more than one session the entire time and was informed I would have to pay a few hundred to do that. Today I will do that. This company is a sham and a scam!!
I didn't like
  • Continued billing after 2 cancellation attempts
  • Horrible customer service
#1423601
Resolved
Ordered a fridge from Costco and I scheduled my delivery for 12/8/2018 once it arrived at Innovel's warehouse in MN. My delivery window was 9:30-11:30am that Saturday morning 12/8. At 9:44am I got a call from them saying their truck had broken down and that I needed to...
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InnovelSolutionsCares
InnovelSolutionsCares
Innovel Solutions Verified Representative

Thank you so much for taking the time to take our call. As mentioned on the phone, we have secured an earlier date for you, and will be following up to ensure this delivery is...

InnovelSolutionsCares
InnovelSolutionsCares
Innovel Solutions Verified Representative

We are sending you a Private Message requesting your order information so we can directly get involved with your order and the delivery process. Obviously we have failed to me...

1.0
I didn't like
  • Absolutely everything
#1422225
If you have an enemy don't even let them go here. They ruined my dentures that I just needed a reline. Charged me for ruining them. Affordable dentures said they would take the $360 off for a new pair of dentures. Which were 3 x bigger then my original teeth. Said...
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1.8
I liked
  • Fact that the dentures were affordable
I didn't like
  • Worst experience in 57 yrs
  • Dentist leaving me to be fitted by tech while he placed an order
  • Fitting of the product correctly
#1417554
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