I pay for 3mbps on two separate lines into my house. Both lines work fine until about 3pm or 4pm. Then it's like someone flipped a switch, and bam, both lines are running at EXACTLY half speed, 1.5mbps. And they continue at these half speeds for as late as I stay up,...
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1.9
Harper, Texas
I liked
  • Customer service reps are always nice to me
I didn't like
  • Reliability of service
  • Fraudulent and deceptive promises of service
  • Being stuck with this company
#917828
If you have read a bad review on Windstream, it is the truth. Pay for 6 mbps which is the slowest internet service they charge for. My average speed is .96 mbps. This does not even qualify for "HIGH SPEED INTERNET" which Windstream highly advertises. Every single...
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1.1
Lafayette, Georgia
I liked
  • Reading the negative reviews
I didn't like
  • Lack of internet speed and the customer service
  • Being stuck with this company
  • Lack of accountability
#892490
BEWARE!! Windstream will steal you're $$ for no service provided! My mother, an elder lady, a cancer survivor, on a fixed income, was ripped off by Windstream! I began the duty of paying my mothers bills a few months ago due to age, etc. I soon realized Windstream was...
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Anonymous
Anonymous

Call Better Business Bureau. That is NOT right, they cannot do it. I'd also take them to court.

1.0
#865634
Need I say more? Windstream is god awful. I am paying for the highest they offer (12mbps) and I am lucky to get more that 1mbps. It's a scam company that doesn't care about its customers ad has no motivation to change their service. "High speed internet" ???? What a...
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Anonymous
Anonymous

They probably won't go bankrupt because they buy up garbage phone companies in small backwoods towns and then milk the revenue out of them and never fix or upgrade anything. ...

1.0
I liked
  • Reading the negative reviews
I didn't like
  • Fraud company
  • Not getting what i was paying for
  • Paying for dsl high speed internet and not receiving it
#736718
http://windstreamlawsuit.weebly.com/ Links to helpful nationwide resources in filing complaints. Windstream: Why do you continue to charge customers for a quality of service you falsely advertise and deliver? Youtube has verified Windstream as being responsible for...
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Anonymous
chopper1969

This is a suit that needed to be filed. Windstream service is terrible! We finally changed to Hughesnet and receive great service!!

Anonymous
Al

They won't even fix my phone or internet anymore. Its been out over 2 weeks now. They keep putting me off and changing appointment dates and never showing up. Their service is...

1.0
Heavener, Oklahoma
I didn't like
  • Wait for repairs
  • Reliability of service
  • Lack of accountability
#567056