I am in the middle of an experience right now with FDE/Wesley Berry Flowers that EXACTLY mimics the one above. We are currently on day 18 of the situation with no resolution in site. I also received 3+ separate emails stating the Order has been "received" by the...
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Anonymous
Anonymous

Wesley Berry is but one of many sending only call centers. They cannot guarantee anyone their orders will get delivered because most real florists will not accept orders from ...

1.0
I didn't like
  • Non existent customer service
  • No apology
  • Thiefs
#893311
This flower services is number one on Google Search, so I was lulled into thinking they were reputable. I was in a hurry and didn't think to research any reviews. I ordered a very expensive bouquet of roses and calla lilies . I paid extra for Saturday Service. Did...
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Anonymous
Anonymous

Had the same problem!

1.0
I didn't like
  • Bait and switch
#789359
Wesley Berry Flowers - DO NOT ORDER FLOWERS HERE
I ordered flowers for my in laws 65th to arrive on a Tues. Got a email confirming day of, then later another email saying they couldn't deliver, here's a credit (really?) I had an arrangement ordered for their party and when we arrived that day nothing had arrived. ...
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1.6
I didn't like
  • No email or phone call followup
#763839
Resolved
I was somehow brought onto the Wesley Berry page after clicking on the site for a local florist. I went ahead with a very reasonably priced bouquet to send to a client who is a cancer survivor. As the charges kept getting added on I decided they were ok; a few bucks...
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Anonymous
Anonymous

WBF is a sending only call center and is only one of many. Some of them actually advertise in local yellow pages. WB wires your order to a florist in the area where you need t...

Anonymous
Anonymous

the $150 credit is a scam. They offered me the same. I asked what's the catch. You cannot use it all at once...it's for your next 3 different orders. Don't do it and get s...

1.8
I didn't like
  • Extremely poor service
  • Poor web design
  • On hold for forever
#736299
Featured
Wesley Berry Flowers - Misleading, Failure to complete arrangement agreed. Blatant misrepresentation!
Embarrassing and threat to my reputation! BBB/FTD all seem to be turning a blind eye to all the numerous complaints about this large misleading organization. BBB does not seem to give them a rating but they accredit them. I wonder why they manage to get away with the...
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donnade
donnade

Since July 2015, Wesley did not get their money for this miserable flower arrangements. As of this week, 3/31/16, I am still getting e mail to spend the credit they gave me. I...

Anonymous
Anonymous

Wesley Berry gets away with it because he pays huge sums to Google and probably other venues to cover up his fraud. He is an abusive tyrant. I've seen him in action. He rivals...

Charlestown, Rhode Island
I didn't like
  • Outright lying
#670868
THIS IS AN UNDEPENDABLE COMPANY - NOT CUSTOMER OR SERVICE ORIENTED. I ORDERED FLOWERS AT 2:00PM ON SATURDAY, 24 JANUARY, AND WAS TOLD THEY WOULD BE DELIVERED NO LATER THAN 5:00PM. I CALLED TWICE AFTER 5PM TO GET A STATUS ON THE DELIVERY - I WAS LEFT ON HOLD FOR MORE...
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Ordered flowers for my mom's birthday, not only did they NOT deliver any flowers, they overcharged my credit card (flowers were 66.99 and I got charged 106.00). Nobody answers phones, nor responds to emails. I've reported them to my CC which is investigating and I am...
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#461926