I have been using the product for seven years on my natural black hair. Started it when my hair was just pass my shoulders now it is near my waist. My hair is very coarse and frizzy (4b). Just to clarify I only use their cleansing conditioner and I do not apply heat...
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Anonymous
Anonymous

Please don't use this on your precious daughter! My little girl had 100% hair loss from just a few uses. You might get another bottle and then lose hair. It's not worth the...

4.0
I liked
  • Feel of my hair and manageability
#990933
Wen - Hair loss, itchiness, baldness
I first purchased WEN by Chaz Dean cleansing conditioner in Sephora in 2014. I liked the idea of cleaning my hair without using a regular shampoo and harsh chemicals. WEN’s cream made my hair feel smooth and moisturized. After a few weeks, though, I noticed that my...
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1.2
I didn't like
  • Severe hair loss
  • Arrogant attitude on the phone
  • Baldness
#974407
I am 49 years old and my hair has a lot of gray that I color. So my hair from being color treated at the hairdresser (not off the shelf) was dull and wiry. My hair with the WEN is so shiny and soft and full of life. I get compliments all the time. My hair looks...
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5.0
#635326

I have been a wen customer for years, and had my payments automatically withdrawn. My bad, I never paid much attention to how much except the fact that they would withdrawl, deposit, withdrawl in the month. The last two months I was a customer I was more aware of my...
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GuthyRenkerHelp
GuthyRenkerHelp

Hello, Please email us at CorporateEscalationTeam@Guthy-Renker.com with the details you provided to us in your post above so that our Corporate Customer Service Escalation Te...

I didn't like
  • Automatic replacements
  • Deceptive marketing practice
#632589
I Ordered Wen because I have very thick hair and I like for it to be shiny and healthy looking. I have always been so proud of my thick mane. I had a bit of frizz, and figured WEN would take care of that. I ordered WEN online and opted out of the auto renewal because...
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Anonymous
Anonymous

Had the # and was gona order wen, I thank you all for saving my thinning already as i age hair from getting worse.

Cherubella
Cherubella

I finally got Wen to cancel the "membership" and I got a confirmation email stating that I owed them $134!! When they should be reimbursing me because of their 60 day money b...

1.0
I liked
  • Smell
I didn't like
  • Price
  • Deceptive marketing practice
  • Hair loss
#621473
WEN is absolutely awful. Every time I would use it, my drain would be full of clumps of hair! Also my scalp started to itch so bad! I have a friend who has been using a different kind of hair cleansing creme called Purely Perfect. She says it's made of all natural...
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GuthyRenkerHelp
GuthyRenkerHelp

Hello, Our team has been alerted of your situation and they are standing by to assist. We would like to learn more about your experience with WEN. If you could please conta...

1.0
I didn't like
  • Lost my hair
  • Deceptive marketing practice
  • Hair loss
#604087

I have parts of my hair missing BUT NEVER WEN

I have for the longest years wanted to use Wen because, it semmed like a better way To just wash my hair and I thought it was very healthy. I have been using the cleansing conditioner for two years And now it feels like I'm loosing my nice curly hair That I had since I came into this world. So. Now I'm going to have my hair cut to Cover the Badd parts?? I so upset I won't buy any more from the Q. And for whom The Q is I don't understand that they not Taken Wen off the air.
#587154
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