If you buy something from them, and it breaks, just bring it back and they will replace it. Did you lose your receipt? what's your phone number? ok. Cool. We don't have the thing in stock anymore? take a similar product with a similar value. Too big to fit in your car?...
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4.0
#1301147
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Our $120,000 Siesta had multiple problems immediately after we finalized the purchase 11/17/17. The pump would not stay on, the theater seats would not retract without slamming, the hot water heater was unreliable, the backup and side cameras did not work, we had a...
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3.2
I liked
  • 2018 siesta 24st
#1293090
GearBest - One year warranty not respected
I bought a smartphone on gearbest on christmas 2017. A few weeks later the speaker of the phone broke (low sound and metallic noise) so Gearbest told me to send back the phone for a repair. I paid for the return and received a new phone. This new phone only last 1...
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2.8
I liked
  • Prices
I didn't like
  • Customer service
  • Warranty
#1291449
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I am renting a house with a newly-installed, almost $10,000 Airtemp A/C system, that has a 1-year, all-inclusive warranty on the parts and installation, according to the home-owner. The system is only 7 months old and we've only had 2 issues. One was the filter had to...
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1.9
I didn't like
  • Being called the path of least resistance
  • Being massively billed for warranty work
  • Treated badly when the fault was not mine
#1290090
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My 3 year old Kenmore Refrigerator was falling apart Cracked shelves, broken bins, faulty ice dispenser.... When the ice maker started sending out shards of plastic I finally called to get everything repaired. They baited me into buying a home warranty. I told them we...
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h.kitchener
h.kitchener

Read the warranty contract that was furnished to you and see what it says regarding tranfers to a new location. That should have been the first thing you looked at when you go...

Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

1.1
I didn't like
  • Customer service
  • Poor communication
  • Run a round i was given
#1276061
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Sauder Furniture - Piece of junk
Sauder Furniture - Piece of junk
Sauder Furniture - Piece of junk
I bought a Sauder Lift-top Table from Hayneedle. It was quite inexpensive, which should have been my tipoff. I assembled it and even though it was clearly made out of cheap particle board, it worked pretty well for close to a year (by "pretty well", I mean it didn't...
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1.5
I didn't like
  • Cheap
  • Poor customer service
  • Failure to honor warranty
#1271810
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GlassesUSA - They quit caring about there customer 366 days after their purcahse
Consider this a PSA from a highly pissed off consumer. If you are a person like me and like to purchase your prescription glasses online do not shop at GlassesUSA look for somewhere that has extended warranties and that might be just a tad more accommodating to their...
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Anonymous
Chuck

This is 100% your own doing by patronizing some mail order place instead of a local optometrist with living, breathing opticians who would have gladly helped you during and po...

2.8
I didn't like
  • Customer service or lack thereof
#1270723
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I purchased a 40" Sceptre television for approximately $200 on December 29, 2017 on Walmart.com (sold by WalMart, not a 3rd party seller). The item arrived on January 5th, 2018. On May 9th, 2018 (almost exactly one month after WalMart's 90 day return period expired,...
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Anonymous
Anonymous

thank you! now i know if i have similar situation i will if its AFTER WM's 90 day return policybut b4 the extended warranty kicks in to just make claim when the extended warra...

1.0
Product
I didn't like
  • Being stuck with an expensive paperweight
#1252655
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BeachStore - Ostrich Face Down Chaise Model #15006
BeachStore - Ostrich Face Down Chaise Model #15006
After approximately 18 uses the fabric had pulled out of a narrow section near the head of the chaise. This did not happen on any other part of the fabric where it ties into a groove with spline materials. Their response that since it was outside the 30 period nothing...
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Anonymous
SourTuatara

It took a little doing but I finally contacted the manufacturer Distess who makes the product. I managed to speak to the company owner who indicated this product has been good...

1.7
I liked
  • Fast delivery of online order
I didn't like
  • 30 day warranty
#1247828
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Universal Technical Services - SCAMMERS - do not purchase the service plans
Deceitful sales tactics via email claiming full warranty extensions. They DO NOT stand behind their plan and have, and I quote, "small print" which is on the FOURTH page overruling their own FIRST page warranty descriptions. They do not fully extend warranties until...
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Anonymous
Anonymous

Same problem I had and 100% agree DO NOT PURCHASE WARRANTY FROM THIS COMPANY

1.0
I didn't like
  • Warranty
  • Sales tactics
  • Service
#1237466
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