On 09/09/2018 i had an appointment with my local Firestone in Tempe Address: 930 E Baseline Rd, Tempe, AZ 85283. I have been a customer for over 15 years and have found the service and care had been coming to a decline. My apt on this day was at 10AM- i took my car in...
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BSRO Social
BSRO Social

Hello James, We definitely understand your frustration and would like to offer our assistance. Please, email us at, socialcare@bfrc.com, with the details you have provide here...

1.2
I didn't like
  • Always being seen as a cash cow
  • Warranty not being honored
  • Amount of time i had to wait for my scheduled appointment
#1350993
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LG CUSTOMER SERVICE is an absolute JOKE!!!! Our high-end LG refrigerator (Model #LFXC24726S/02) has not been working now for over two weeks. The Geek Squad from Best Buy came out and diagnosed it as having a bad compressor. This is a factory warranty issue. We called...
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1.0
I didn't like
  • Poor customer service
#1347250
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I have owned many rv's over the last twenty years. Some good, others nothing but problems. Just bought a new travel trailer 6 weeks ago. First trip out awning collapsed, support arm seized. Called CW, they said the manufacturer, { Carefree} would blame it on rain or...
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3.0
I liked
  • Salesman
I didn't like
  • Service department is awful
#1340900
If you buy something from them, and it breaks, just bring it back and they will replace it. Did you lose your receipt? what's your phone number? ok. Cool. We don't have the thing in stock anymore? take a similar product with a similar value. Too big to fit in your car?...
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4.0
I liked
  • Warranty and customer service
  • Appliance
I didn't like
  • Computer repair services
#1301147
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Our $120,000 Siesta had multiple problems immediately after we finalized the purchase 11/17/17. The pump would not stay on, the theater seats would not retract without slamming, the hot water heater was unreliable, the backup and side cameras did not work, we had a...
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3.2
I liked
  • 2018 siesta 24st
#1293090
Gearbest - One year warranty not respected
I bought a smartphone on gearbest on christmas 2017. A few weeks later the speaker of the phone broke (low sound and metallic noise) so Gearbest told me to send back the phone for a repair. I paid for the return and received a new phone. This new phone only last 1...
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2.8
I liked
  • Prices
I didn't like
  • Customer service
  • Warranty
#1291449
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I am renting a house with a newly-installed, almost $10,000 Airtemp A/C system, that has a 1-year, all-inclusive warranty on the parts and installation, according to the home-owner. The system is only 7 months old and we've only had 2 issues. One was the filter had to...
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Anonymous
C carter

Fake story

1.5
I didn't like
  • Being called the path of least resistance
  • Treated badly when the fault was not mine
  • Being massively billed for warranty work
#1290090
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My 3 year old Kenmore Refrigerator was falling apart Cracked shelves, broken bins, faulty ice dispenser.... When the ice maker started sending out shards of plastic I finally called to get everything repaired. They baited me into buying a home warranty. I told them we...
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h.kitchener
h.kitchener

Read the warranty contract that was furnished to you and see what it says regarding tranfers to a new location. That should have been the first thing you looked at when you go...

Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

1.1
I didn't like
  • Poor communication
  • Run a round i was given
  • Customer service
#1276061
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Sauder Furniture - Piece of junk
Sauder Furniture - Piece of junk
Sauder Furniture - Piece of junk
I bought a Sauder Lift-top Table from Hayneedle. It was quite inexpensive, which should have been my tipoff. I assembled it and even though it was clearly made out of cheap particle board, it worked pretty well for close to a year (by "pretty well", I mean it didn't...
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1.5
I didn't like
  • Cheap
  • Poor customer service
  • Flimsy
#1271810
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GlassesUSA - They quit caring about there customer 366 days after their purcahse
Consider this a PSA from a highly pissed off consumer. If you are a person like me and like to purchase your prescription glasses online do not shop at GlassesUSA look for somewhere that has extended warranties and that might be just a tad more accommodating to their...
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Anonymous
Chuck

This is 100% your own doing by patronizing some mail order place instead of a local optometrist with living, breathing opticians who would have gladly helped you during and po...

2.8
I didn't like
  • Customer service or lack thereof
#1270723
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