Absolutely horrible service provided. The company made me do rewiring on my devices instead of sending someone out to fix the problem. The wait on the telephone waits are ridiculously horrible. This system, the cost, service, horrible customer representatives. This is...
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1.0
I liked
  • Cant even remember
I didn't like
  • Would not send technicians to make repairs
  • False advertising
  • Told to repair wiring on equipment
#1495477
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Do not use Vivint. This is a dishonest misleading company who has absolutely terrible customer service, product support, and will try to lock you into contracts without authorization or reviewing any of the terms. I am currently awaiting my court date to have my issues...
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1.3
I didn't like
  • Misrepresentation
  • Customer service
  • Dishonesty
#1190201
Reply to reviews
Resolved Featured
There are two problems. First problem was a safety issue. Vivint solar owns the panels on our house, was not willing to make them safe by installing snow guards (people could have been injured coming up our front stairs from a massive amount of snow falling on them),...
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NextGreyhound606
NextGreyhound606

#IHATEVIVINTSECURITYSYSTEMS {{redacted}} Absolutely horrible service provided. The company made me do rewiring on my devices instead of sending someone out to fix the problem....

Anonymous
pianonancy

Thank you Pissed Consumer for all of your help. Our dispute with Vivint solar has been resolved to our satisfaction.

1.2
I liked
  • Some of the people i communicated with
#1084854
Reply to reviews
For two years we have been fighting with Vivent re the solar panels, after two long frustrating years of being overcharged, treated rudely and faulty equipment I have had enough. I told them I want them off my house immediately and will pay the 499 removal fee. I was...
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Anonymous
Gina O

What state are you in? I am in NJ ready to do the same! ATTORNEY READY TO GO WITH CONSUMER FRAUD CHARGES..

Anonymous
Gerrie Dekker

My story won't fit

1.0
#1063427
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What was promised to be a 2hour install, became more than 4 hours, on a Sat evening. The install guy was here until 1am. It took him a long time to get the doorbell working correctly. Apparently he did some wiring (which he never mentioned to us) that ended up being...
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NextGreyhound606
NextGreyhound606

#IHATEVIVINTSECURITYSYSTEMS {{redacted}} Absolutely horrible service provided. The company made me do rewiring on my devices instead of sending someone out to fix the problem....

1.1
I didn't like
  • Misrepresentation
  • Omission of facts acceptable
  • Overpriced
#885834
Reply to reviews