Do not use Vivint. This is a dishonest misleading company who has absolutely terrible customer service, product support, and will try to lock you into contracts without authorization or reviewing any of the terms. I am currently awaiting my court date to have my issues...
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1.3
I didn't like
  • Illegal practices
  • Customer service
  • No integrity
#1190201
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There are two problems. First problem was a safety issue. Vivint solar owns the panels on our house, was not willing to make them safe by installing snow guards (people could have been injured coming up our front stairs from a massive amount of snow falling on them),...
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Anonymous
pianonancy

Thank you Pissed Consumer for all of your help. Our dispute with Vivint solar has been resolved to our satisfaction.

Anonymous
nancy morgan

It is now 2 1/2months later and Vivint still has not sent us a redesign for the panels. We paid $250 for this to be done. They did leave us a voice mail saying that the new de...

1.2
I liked
  • Some of the people i communicated with
#1084854
Reply to reviews
For two years we have been fighting with Vivent re the solar panels, after two long frustrating years of being overcharged, treated rudely and faulty equipment I have had enough. I told them I want them off my house immediately and will pay the 499 removal fee. I was...
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Anonymous
Gina O

What state are you in? I am in NJ ready to do the same! ATTORNEY READY TO GO WITH CONSUMER FRAUD CHARGES..

Anonymous
Gerrie Dekker

My story won't fit

1.0
#1063427
Reply to reviews
What was promised to be a 2hour install, became more than 4 hours, on a Sat evening. The install guy was here until 1am. It took him a long time to get the doorbell working correctly. Apparently he did some wiring (which he never mentioned to us) that ended up being...
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1.1
I didn't like
  • Omission of facts acceptable
  • Misrepresentation
  • Overpriced
#885834
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