The apt. number was changed by 1 driver and another driver left a sticker on the door with the right apt. number but wouldn't leave the pkg. I have never had this problem before. I would like Mr.Abney to get one of his assistance to look into this. Now I have to...
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3.0
I didn't like
  • Delivery instructions not followed
#937052
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I have sent a car and an insurance paperwork a few days ago. They were supposed to be delivered next day, which never happened. Receiver and his wife are senior people, they always at home and waiting for the package since the day I sent it. However, next day after I...
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1.5
I didn't like
  • Inconsistent service
#924056
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One more than one occasion have waited for weeks to get an order. They insist on using ups and the usps mail transfer. They quote ship time of 4 days but in many cases weeks. I order parts from China and get them faster than UPS first problem Ups does not work on the...
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3.6
I didn't like
  • Excessive delays
#918202
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I ordered a cowboy hat from a place in the US and I live in Canada. When the hat was finally delivered, it took 6 weeks, there was an unannounced COD Charge of about $15.00. I couldn't get the hat without paying the money so I paid the delivery guy and he took off. A...
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1.0
I didn't like
  • Double charging cod fees
  • Very slow delivery
#915274
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I shipped an $890 car part via UPS at a $216 shipping cost. The part was damaged in transit. It had all kinds of chips and cracks in t; looked almost as if someone was throwing it around. I filed a claim with UPS as soon as I found out. They initially rejected the...
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#872723
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I shipped 5 boxes via UPS Canada to California, 4-6 days guaranteed shipping. Yes, my shipment was held in customs a couple of days, but on Feb 2 it left Holden, IL (24 hrs drive to destination) but it took a further 2 days to arrive!! My tracking report indicated,...
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I didn't like
  • Do not care about customers
  • Are focused on processing
#785948
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This is my second time to get messages from UPS which said the employee delivered my mail and could not do it because there was no person at home. The truth is my wife had been staying at home whold day just for this important mail! And this is second time. Absolute a...
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#769747
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UPS has never truly delivered anything to me, only left my parcels OUTSIDE and unprotected for anyone to take. Or they decide I need to go get the items myself- They do not know what a delivery company does, they do NOT know how a doorbell works or the simple act of...
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Anonymous
prettyplumpandpansexual

I know what you mean. They once left a pair of $160 boots on my front doorstep while I was out, checked the tracking, and the package sat there for an hour. The only time they...

1.3
#764105
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The package was delivered to my house on 11/2/15, but was sent back since nobody was home. The second time around, UPS claims that the package was delivered on 11/3/15 and was left at the garage.. even though I don't have a garage. I looked all around my backyard...
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1.0
I didn't like
  • Delivery drop
#729286
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I am A wedding designer. I ordered table cloths for a wedding from New York to be shipped to Seattle on August 3rd. The company sent me all of the proper tracking updates via email as I requested, and sent the package out the same day. I received my first UPS email on...
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2.4
I didn't like
  • Package 3 weeks late
  • Reputation tarnished by your poor service
#688629
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