I do freelance work from my home, and my work is very time-sensitive with tight deadlines. A client (who is located two hours from my home) sent me a project "next-day delivery"; it went out on Thursday and I was surprised when it did not arrive on Friday. When I...
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1.0
Jersey Shore, Pennsylvania
#831665
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Today, February 18, 2016, I was supposed to receive a package that I had ordered from Amazon. Well, at about 5:00, the truck arrived, and delivered a package for my daughter, but not mine. Not only that, he was on the phone with during the delivery, which in of...
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Anonymous
Anonymous

Yo!! This is literally the same problem I'm having. Was expecting a package on the 19th, but it got delayed due to weather (and the weather is perfectly fine here in Minnesota...

2.0
I didn't like
  • Seeming inefficiency of ups operations
#793141
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I already paid to have it shipped...then found out it is only signature confirmation and would not leave it by the door...after 2 attempts called and had to pay $6 and join my choice whatever...now several other companies I ordered stuff from are doing the same thing...
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Anonymous
Anonymous

Totally agree with the original complaint. A $6 charge to be able to pick up an envelope from a UPS Store!? Instead it's being sent to an "access point" which is a shady cor...

Anonymous
Anonymous

So should we swallow that extra delivery and gas because the shipper required you to sign. Not our fault

I didn't like
  • Overcharging rate
#724745
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I have two separate incidents to speak about. The first incident occurred a few weeks ago. UPS delivered a package that was supposed to be signed for and instead of getting a signature the delivery person just left the package on the front porch at 7:40pm. I checked...
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1.0
I didn't like
  • Package not delivered
#704758
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My package was never delivered and I was never contacted despite the fact that UPS had all of my contact information. UPS claimed that they could not find the house despite the fact that the USPS, FedEx, and Google maps can. After the first failed attempt (which I...
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1.0
Mcintyre, Georgia
I didn't like
  • Did not say sorry
  • Dealing with issues
  • Overcharging rate
#649427
Reply to reviews
His *** happens all the time. Someone sends a package signature required. I signed up for their internet thing so I get a window of when to expect the package so I can be on the lookout. I am deaf and can't hear anything at all no knock nothing and have a monitor set...
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Anonymous
Will

Honestly, your situation is unfortunate, but blaming the delivery driver is not the way to solve it. Your best bet is to rent a private mailbox somewhere, so that you don't h...

I didn't like
  • Customer service agents
  • Poor customer service
  • Delivery
#572413
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I had some delicate electronic equipment delivered today by UPS.. i was tracking the package for days and waiting for its delivery. Today was the day -- i was on the 2nd floor of the house in my office when i heard a loud "bang" and "thud" noise at the front door. ...
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Anonymous
Buddahlady

I think you make a good point.The personal are exhibiting the "me" generation attitude and it shows in the Customer Service ,Managers and drivers.Bottom line,they suck!

#476090
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Paid extra for UPS mailing to be arrive in 3-4 days from Canada. Tracking shows it was delivered tonight (4 days late). Except it was not delivered!!! Customer service said it is "under the mat on the front porch". We do not have a mat on the front porch. We have...
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#470149
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