Tag Undelivered arrangement Reviews and Complaints
Ordered flowers for my wife to celebrate our 25th Anniversary - they failed to deliver them on the requested date. The order was not a rush shipment they had plenty of time to make the delivery. When I called to find out what happened the first person told me not to...Read more
1800Flowers - Never Delivered TWICE
I am completely disgusted with the services, or lack of, provided by 1-800flowers. I ordered an arrangement to be delivered the hospital where my cousin had just delivered her first child. The arrangement of course was to be a surprise. Upon further investigation, I found out the arrangement was never delivered. The customer service representative informed me to contact the hospital. I contacted the hospital. I was informed that hospital policy is that flower deliveries be made to the patient’s room. They do not hold or store flower deliveries. I contacted 800 flowers and was informed they will re-attempt the delivery to my cousin’s residence. I provided the delivery address only to be later notified that the delivery was never made yet again. This is unacceptable.
I didn't like
I waited 6 days for my delivery to be completed!! And it NEVER WAS!! Customer Service didn't know how to help me, other than to say over and over again, "I understand." Believe me, I have dealt with a lot of people and companies, but NEVER AT THIS LEVEL OF...Read more
I ordered a flower arrangement for a funeral on Sunday. My card was charged immediately, but the flower arrangement never showed up at the church. It is now Tuesday and I have called the company many, many times and left several messages. Nobody will return my call,...Read more
I ordered two arrangements on December 21 to be sent to 1307 Manter Lane, Apex, NC 27523 on Monday, December 22. It is now two days later and the flowers have not been sent. And, when I try to call, I get the run-a-round to leave a message. I have now called three...Read more
I didn't like
- Did not deliver
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