Ordered flowers for my wife to celebrate our 25th Anniversary - they failed to deliver them on the requested date. The order was not a rush shipment they had plenty of time to make the delivery. When I called to find out what happened the first person told me not to...
Read more
Anonymous
Disappointed Customer

Add me to the list. I had a similar situation. Ordered way in advance for my wife's 50th birthday.Got email that day that the order is being prepared for delivery. Flowers ne...

Anonymous
Smitty

Any reason you couldn't have made a 10 minute visit to a local florist instead ?

1.0
I didn't like
  • That the ruined my 25th anniversary
#1091146
Reply to reviews
I am completely disgusted with the services, or lack of, provided by 1-800flowers. I ordered an arrangement to be delivered the hospital where my cousin had just delivered her first child. The arrangement of course was to be a surprise. Upon further investigation, I...
Read more
1.0
I didn't like
  • Ineptitude
#942604
Reply to reviews
I waited 6 days for my delivery to be completed!! And it NEVER WAS!! Customer Service didn't know how to help me, other than to say over and over again, "I understand." Believe me, I have dealt with a lot of people and companies, but NEVER AT THIS LEVEL OF...
Read more
2.1
I didn't like
  • Entire transaction
#878050
Reply to reviews
I ordered a flower arrangement for a funeral on Sunday. My card was charged immediately, but the flower arrangement never showed up at the church. It is now Tuesday and I have called the company many, many times and left several messages. Nobody will return my call,...
Read more
Anonymous
Anonymous

Contact them using their Twitter account. Their address is @800wesleys Create an account it you don't already have one as I received a response quickly. Working with the pe...

1.0
I didn't like
  • Did not deliver at promised time or product that was promised
  • Poor customer service
#824068
Reply to reviews
I ordered two arrangements on December 21 to be sent to 1307 Manter Lane, Apex, NC 27523 on Monday, December 22. It is now two days later and the flowers have not been sent. And, when I try to call, I get the run-a-round to leave a message. I have now called three...
Read more
I didn't like
  • Did not deliver
#574034
Reply to reviews