I purchased the AIG flight cancellation policy in case the event I was planning to attend was changed or called off. It was scrubbed, but when I went to cancel the flight, I learned that the "insurance" was only good in cases of the death of a family member or serious...
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Anonymous
Anon

Normally the insurance only covers illness or death. In the future, be sure to ask what are the reasons one could cancel and receive their monies back.I had two friends who ha...

1.7
I didn't like
  • Deceptive flight cancellation insurance policies
#1198486
Reply to reviews
Worst experience of my life! I booked Villa Charolette in Bergen Norway and when I arrived at the hotel. The owner said the hotel was closed and that it should not be listed on Travelocity. I showed her our confirmation email from Travelocity which also states that we...
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1.0
I didn't like
  • Fake listing of property
  • No customer service
  • Slow customer service
#1167638
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Due to legitimate emergency had to cancel my trip about a week before planned departure so notified travelocity to cancel flight and hotel right away. Was told they would do what they could but neither was refundable. At my insistence I was told they'd speak directly...
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2.1
#1047093
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I purchased a 3 star top secret hotel from travelocity. They booked me at a 2 star motel. When I called them about their bait and switch tactics they happily said well its non refundable so you still have to pay even if you dont stay in the motel. Beware of them...
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1.0
I didn't like
  • Value
  • Customer service
  • Reliability
#911082
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