Due to legitimate emergency had to cancel my trip about a week before planned departure so notified travelocity to cancel flight and hotel right away. Was told they would do what they could but neither was refundable. At my insistence I was told they'd speak directly...
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I purchased a 3 star top secret hotel from travelocity. They booked me at a 2 star motel. When I called them about their bait and switch tactics they happily said well its non refundable so you still have to pay even if you dont stay in the motel. Beware of them...
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