On October 15, 2015, I bought a Toshiba Satellite Radius 11 L1. In July 2016, I was working on my computer when it indicated the battery was low. I plugged in the power cord and continued working, yet the computer died. Troubleshooting did not work and nothing would...
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1.0
#1114987
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My laptop had a 1 year warranty. No problems except the DVD drive started sticking. At times it wouldn't open and DVDs were stuck in it. I called Toshiba and spoke to a foreigner who could barely speak English. I cleary explained I had no "birus" and there was...
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1.0
I didn't like
  • Customer service reps
  • Could not clearly speak english
  • Reps difficult to understand
#867918
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I called Toshiba customer support this afternoon because I had forgotten my login password. I waited for 45 minutes to get an agent. When I was FINALLY transferred to a tech support person, his command of English was so poor, he could not understand me, nor I him. I...
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1.4
Dexter,Michigan
I didn't like
  • Incompetent customer service
#815284
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Early in Oct I noticed that the USB Port was not working on my Satellite laptop. I took my computer to Geek Squad for repair and was told they could not do the work since it was actually the motherobard causing this. I then called the Toshiba company to see how much it...
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AZDESERTGAL
AZDESERTGAL

This company is not accredited by the BBB so therefore they seem to get away with this type of treatment of their customers.Never do business with any company that is not BBB ...

1.0
I didn't like
  • Dont stand behind product-ripping consumers off
  • Customer service
  • Taking advantate of consumers
#766545
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