0 comments
1.0
Details
From 4/10/19 until presently, Steve Hall and his brother Dave, owners of Halls Custom Carpentry LLC, took almost 4K of my money; Steve Hall represented himself as an Electrician, do-it-all, and construction person but never finished one job correctly according to...
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Author
Pros
  • User interface
Cons
  • Deceptive practices
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund
Tags
  • thumbtack scam
  • Scam Contractor
Review #1591632 is a subjective opinion of poster.
3 comments
1.7
Details
Business Owners, BAN thumbtack.com. Do not waste your time OR spend your hard earned cash - funding thumbtack bait and switch tactics. 1. Thumbtack support is unprofessional, rude, dismissive and sketchy on so many levels. 2. A Thumbtack sales person called to "help"...
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Anonymous
#1706299

Jail these thieves.

Author
Pros
  • How they were amazing to their pros in the beginning
Cons
  • Too many scams being posted
  • Customers are not authentic
  • Unprofessional and rude customer support
Reason of review
Poor customer service
Preferred solution
Company closure
Review #1562943 is a subjective opinion of poster.
0 comments
3.1
Details
I am a Pro on Thumbtack, I've had my Business on there for more than 10yrs now or almost 10.. Anyways, I recently referred a friend to advertise his business on Thumbtack as he would get clients and we would both receive credits towards sending Quotes to potential...
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Author
Location
San Francisco, California
Pros
  • Good idea
Cons
  • Non-supportfor the consumer
Reason of review
Explain policy on what is pass or fail on Background to check to list as a Pro on Thumbtack & if one person is made to do a Check, All should be as well.
Loss
$110
Tags
  • thumbtack scam
  • Poor Site Navigation
Review #1175839 is a subjective opinion of poster.
2 comments
1.4
Details
I've been with thumbtack since they started 5 years ago. I had a dog training business first, then added officiant and photography services. But in the last year they have raised their prices double and triple what they were and i am no longer making the money I used...
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Anonymous
#1297860

Yeah. I signed up a year ago with an Organizing business. Only one customer. A lot of people inquire ( and I pay a small amount for that). Sometimes these customers just neve...

Author
Location
San Francisco, California
Pros
  • How they were amazing to their pros in the beginning
  • How they cared about their pros 5 years ago and valued us
  • Quick way they used to refund credits
Cons
  • Quoting increase in the last year or so
  • How there is so much scamming on the site
  • I did not like the pricing
Reason of review
Pricing issue
Loss
$5000
Preferred solution
Full refund
Tags
Review #1013780 is a subjective opinion of poster.
0 comments
1.7
Details
There is no knowing of how much money you will waste on this website. Potential clients seek only the cheapest people they can find and have zero communication as to how you can improve. Two of the clients I thought were real were actually IT guys basically sourcing a...
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Author
Pros
  • Look of the website
Cons
  • Poor service
  • No chat representatives at 3pm
  • Fraudulent customers and leads
Reason of review
Poor customer service, bad quality, poor design strategy, etc. I wasted my own money and time. At least give me my money back.
Loss
$163
Preferred solution
Full refund
Tags
Review #974690 is a subjective opinion of poster.
4 comments
Thumbtack - WEBSITE SERVICES SCAM!!! - PRIVATE PROJECT CONSULTANT HAS TEXT AND LOGO
Greetings everyone! I am the owner of a marketing agency in Central New Jersey. I've responded to two quote requests on Thumbtack for website design/development services. I've got contacted both times and the conversation leads to e-mail. Here comes the SCAM!!! The...
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Anonymous
#1283878

I've experienced the exact same scam on Thumbtack twice; when the person finally got in touch via text and email, the messages were rife with red flags and this "pay my consul...

Author
Reason of review
Bad quality
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • thumbtack scam
  • Thumbtack Marketing Scam
  • Marketing Services Scam
  • website design scam
  • Thumbtack Website Scam
Review #971983 is a subjective opinion of poster.
1 comment
1.0
Details
I had been a Thumbtack "Pro" user/provider for some time, and after a change to their billing practices, found myself needing to dispute a bill I had received. When I went to their site, I was directed to a web-based portal for inputting details around billing...
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Anonymous
#1258347

not going to post my "regular" email publicly, but I'm an IT consultant and my company specializes in information security. i'd love to speak with you more on this issue and ...

Author
Location
Memphis, Tennessee
Pros
  • Concept of website
Cons
  • Inability to verify job bids are real
  • New updates
  • Terrible customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #943777 is a subjective opinion of poster.
0 comments
1.7
Details
I signed up for Thumbtack because they tout themselves as helping entrepreneurs get business. I have been using them for about 18 months and in that time their prices have tripled!!! Less than a year a go I could bid a web design job for around $12.00, and now the same...
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Author
Location
Portland, Oregon
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
Review #940824 is a subjective opinion of poster.
1 comment
1.0
Details
Thumbtack - FAKE AND EXPENSIVE FAKE
I created 3 different accounts with them same style and guess what, all the account receive the same "leads" all has different credit or price I should say, from 1 credit to 5 and at the end they just say client saw your quote and will get back to you ( which never...
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Anonymous
#1228274

Wow!! I had no idea they would have the nerve to do that. So they think based on your history, if you have been around for a while you should pay 'more' for a lead than ot...

Author
Location
Woodbridge, New Jersey
Cons
  • Are selling fake leads
Reason of review
FAKE LEADS
Tags
  • thumbtack scam
  • Thumbtack Fakes
Review #933599 is a subjective opinion of poster.
0 comments
2.1
Details
Thumbtack app times out before Contractor can respond. Customers do not even read the response half the time. There is no way to verify if the customer is real or someone from Thumbtack just selling a fictitious name to the Contractor. There is no way to even contact...
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Author
Location
Dallas, Texas
Pros
  • Quantity of leads
  • Lot of leads
Cons
  • Allowing competitors to bash my services
  • Quality and responsiveness of leads without accountability
  • Allowing other contractors to pose as customers
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Review #932131 is a subjective opinion of poster.