0 comments
1.0
Details
1. FWS first fixed in March 2015 by CW Chattanooga UNDER WARRANTY 2. FWS fixes by Thor October 2015 Wakarusa IN (NO CHARGE) 3. FWS fixed by Thor October 2016 """"""" (NO CHARGE) 4. FWS fixed by CW Dec 2017 (as direcrected by THOR (HAD TO USE OUR EXTENDED WARRANTY) 5....
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Author
Pros
  • How awesome it looked at first
Cons
  • Workmanship
  • Poor qc and customer service
Reason of review
Bad quality
Loss
$164000
Preferred solution
Fix this damn thing once and for all and return our downpayment!
Review #1441187 is a subjective opinion of poster.
0 comments
1.0
Details
Owned this 2018 Freedom Elite 23H ... THREE MONTHS. Its been in the shop 3 times! Today, the freaking wall of the refrigerator is falling off! The cabinet doors have fallen off. The damn exterior decals are falling off! I owned a 2001 motor coach before this, never did...
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Author
Location
Elkhart, Indiana
Pros
  • Ford motor is good
Cons
  • Broken hinges
  • Holding walls together with little staples doesnt work
  • Peeling decals
Reason of review
Bad quality
Loss
$50000
Preferred solution
Full refund
Review #1280473 is a subjective opinion of poster.
0 comments
1.0
Details
Bought camper end of December 2017 used it for first time in March 2018 .Set up on camp site ,5 mins later Camper collapsed to the ground both front jack pins totally sheared off. If we had been underneath we would have been killed . Total non caring attitude from both...
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Author
Cons
  • Customer service and warranty service
Reason of review
Damaged or defective
Loss
$34000
Preferred solution
Full refund
Review #1276906 is a subjective opinion of poster.
0 comments
2.1
Details
We were elated when we bought our 2017 Thor Citation 24SS in Feb 17. However, the whole experience has been a total nightmare! In the 14 months we have had it, it has spent 6 months on the service lot, granted, most of this was not Thor’s issue. However, in those 14...
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Author
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$500
Preferred solution
Full refund
Review #1241259 is a subjective opinion of poster.
24 comments
1.1
Details
So I posted pictures of our coach on here recently and the damage has only gotten worse after seeing how Thor dismantled our unit without our knowledge despite me asking to be present when their folks where there to do an inspection...not a disassemble job. I have...
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Anonymous
#1643610

I purchased a 2018 Thor 4 winds 31w. It had so many quality issues that I had to take it straight from the sales side to the repair side of camping world. It has been back to ...

Author
Pros
  • How awesome it looked at first
Cons
  • How horrible the quality is on these units
  • Poor quality
Reason of review
Damaged or defective
Loss
$130000
Preferred solution
Full refund
Tags
Review #1193367 is a subjective opinion of poster.
0 comments
1.0
Details
Thor Motor Coach - Refusal to fix safety issue
Thor Motor Coach - Refusal to fix safety issue
We recently purchased a Thor Outlaw. It is obvious the kitchen counter top was not installed properly from the factory. It was somewhat forced into place. The counter is tipped significantly which causes the stove top to be un-level. This tipping causes HOT Pots and...
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Author
Location
Elkhart, Indiana
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
Review #1143946 is a subjective opinion of poster.
2 comments
1.7
Details
I purchased a 2018 Thor Aria 3901 through Camping World that was still in production. Purchased on August 11,2017. I took it out for 3 days to test and took it back to Camping World on August 15, 2017. It is now September 25,2017 and Thor has still not approved all of...
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Anonymous
#1388615

Purchased a 2017 Miramar 34.3 bunkhouse. Sold with a missing track in the 3TRAX system. See my story at rvintelguru.com

Author
Location
Elkhart, Indiana
Pros
  • Layout of the rig
Cons
  • Warranty service is slow at best
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
Review #1106164 is a subjective opinion of poster.
0 comments
2.0
Details
We have had more troubles with this motor home than any RV in our history. Just a few items: Power converter/charger fried battery Hydraulic line to front jack chaffed through Moulding broken at delivery around slide out USB power center charging outlet wired wrong...
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Author
Cons
  • Poor attitudes on warranty callsand poor quality control
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution
Review #1083304 is a subjective opinion of poster.
5 comments
1.6
Details
Purchased from LazyDays-Tampa. There service department still has ordered no parts for over 20 problems in five months. Been there 3 times. Leveler never worked, pocket doors just fell down, linoleum floor coming up, windows falling out, shower leaks, front fuel tank...
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Anonymous
#1315404

bought a 2014 Thor Tuscany, Total Junk, no quality control, just push it down the line and out the door. Tell everyone you can not to get aThor product.

Author
Location
Elkhart, Indiana
Pros
  • Color of rv
Cons
  • Workmanship - not ready to be sold
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
Review #963758 is a subjective opinion of poster.