Do NOT do business w/ T- Mobile! I had it for over 11 yrs, decided to join my mother's account but that didn't work out, so I got my own account again. My phone was paid off & I got a tablet. I decided to go on someone else's account w/ Verizon. When I cancelled my...
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5.0
I liked
  • People in the store were very nice
  • I liked previous pricing plan
I didn't like
  • Company policy
  • Refund policy
  • Billing department
#1233158
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CenturyLink has intentionally designed their billing methods to work against the consumer. Unless you have the time to continually monitor your bills and have a job that allows you to make personal phone calls during work, CenturyLink will exploit you. To ensure you're...
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Anonymous
Sandra Wright

BAD,BAD,BAD...STAY AWAY...RUN,RUN,RUN

1.4
I didn't like
  • Worst customer service
  • Over priced bill
#1214011
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I had the triple play package for quite some time and my bill was too high ($271/mo.) for 6 cable boxes, the Gold TV package, phone and internet. I called Optimum and spoke with the Retention Dept. and I told them I'd like to reduce my bill and asked if there was...
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1.0
I didn't like
  • Billing dishonest customer service
#1190348
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Today I went by to the Meineke in Broussard, Louisiana to have my oil change like I have been doing every 3,000 miles for the last 2 years. The price of an oil filter, in 3 months, went up from $8.50 to $24.40 WOW. I didn't see that coming. My last oil change for the...
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Anonymous
Brad

did you not question the bill before you paid it? or did you pay it and then ask later? system-wide, the cost of filters for the franchises increased and if you were paying th...

2.1
Broussard, Louisiana
#1142605
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Once again Frontier lied to me and provided horrible support. Every time I call them they promise to help me and always screw up my billing and services. They are poor untrained customer service and technical support. I really feel sorry for anyone working for the...
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Anonymous
Leon DiJusticia

For well over a decade I have suffered the abuse of the strangling monopoly Frontier Communications has had on my market.With three voice lines and my business DSL with 6 stat...

2.0
I liked
  • Quality of picture
  • Features
  • Internet speed
I didn't like
  • Lack of knowledge by employees
  • Calls disconnected
  • Poor untrained technical service
#1139561
A week ago, TruGreen aerated & over-seeded my lawn. The bill for this service was $630! OMG! WTF??? When I had Scott's Lawn Service, and then later had ChemLawn, their charge for the same work & same area was $350 from both companies. I have one service remaining on my...
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1.3
I didn't like
  • Over pricing
#1102965
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Consumer Cellular has developed a very unreasonable late payment policy, especially towards customers who have faithfully paid their bills every month. These trustworthy customers are the customers they need the most, but will be the angriest when they are treated like...
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2.7
I liked
  • Motorola moto g
I didn't like
  • Poor customer service
  • Unethical actions
  • Lack of knowledge of most cc customer service employees
#1077882
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As it is I have had very bad experiences with dentist and this one is no better. I paid for 3 crowns, upper and lower partials. I never got the upper and the lower is made with such inferior products that the teeth is breaking off. When I go into the office they are...
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1.0
I didn't like
  • Service or the quality of the product
  • Staff
  • Long wait
#1076080
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Since Optimum sold out a while back, everything has changed, and definitely for the worse. Now they have more recordings, where before you were able to speak to a live person. The people that answer the phones speak broken English, and it very difficult to understand...
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1.5
I didn't like
  • Theattitude of some workers
  • Attitude of their help
#1060662
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On Tuesday night, I woke up with a horrible toothache stemming from genetic Pyorrhea. I went to the website and requested an emergency appointment, making it clear I needed a tooth extraction immediately. I finally got a call on Thursday to make the appointment for...
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1.0
I liked
  • Care credit option
I didn't like
  • Unwilling unable to assist in understanding bill
  • Sales pitch
  • Hygienist or office manager
#1040578
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