They have bad customer service all around. You go into the store and want to ask a question about services, BAD Attitude off the get go. It is hard to speak to someone with attitude. I was always told even if having a bad day, always smile and be pleasant with...
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1.1
I didn't like
  • Services lack of customer concerns attitude
  • See review
#1423669
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Stanton Optical - "Free Eye Exam ? We were just billed $45.00 dollars on our credit card

We just received a $45.oo item on our credit card For Thomas Camden MD. A"Fictisious Name" company associated with Stanton Optical. Free Eye Exam?. Talk about misleading Adds. WE call it Fraud.
1.2
Details
Customer service
Delivery Service
Diversity of Products or Services
Layout of Store
Product or Service Quality
Value for money
I didn't like
  • Entiire process
  • Too many to name
  • Customer service
#1423201
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I worked at Sur La Table for 5 weeks, I am appalled on how horrible this business is run. There is NO WAY they can service the Customers! I applied for a job in Naperville, got hired as a Floor Lead. The day I was told I was a Floor Lead, I was handed the keys to the...
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1.1
I didn't like
  • Unprofessional customer service
#1422733
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I have submitted a ticket to ask about shipping time and compatibility of the product with my country's electricity standards, and all the representative replies with is shipping date and that they could replace the black color with a white color!!!! Outrageous! I have...
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FirmGerbil315
FirmGerbil315

Its a bot, you can get lucky if you actually ask are you speaking to a real person or a bot.....it will sometimes kick it over to a real human, but will probably still get you...

1.0
#1415117
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Not only did I not receive the product I purchased, UPS delivered to the wrong place, someone signed, and that forged signature is "proof" that the product was delivered to me. Best Buy says contact UPS, UPS says contact Best Buy. Neither will allow me to file a claim...
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1.0
I didn't like
  • How everything has been handled
#1414539
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Envision Rx Plus - Coverage for my wife cost 3x my coverage

My wife called and was told coverage would be $36+ a month while mine is $12.60 a month. She was told the cost was dependent on where she lived.........We have the same address.
1.0
Details
Customer service
Product or Service Quality
Staff
#1414504
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Lord And Taylor - Company Overcharged Authorization Hold on Debit Card
Lord And Taylor - Company Overcharged Authorization Hold on Debit Card
Lord And Taylor - Company Overcharged Authorization Hold on Debit Card
I recently placed two orders with Lord and Taylor. One was on November 24th, the other on December 1st. The total charge for the two orders was $329.21. When I looked at my checking account online today, I saw that Lord & Taylor placed an authorization hold for funds...
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2.4
I liked
  • Website and prices
I didn't like
  • Customer service was awful
#1414388
In trying to apply for medical coverage, I had to change my account password. Later in the day when I tried to go on-line again, it didn't recognize my new password. I tried to reset to another one but it wouldn't let me reset until 24 hours. I tried to call to get...
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1.0
I didn't like
  • Very slow processing
#1413986
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Wish - Account has been stolen

my cell phone has been stolen and I just found over 20 items I did not order Please contact Me 865 426 2926 Faye Sharp let me know the name and address when the items were being shipped to and I may be able to help You locate the thief My Granddaughter Danielle Cotter Knox Tn not sure of the street her cell number is 865 407 5870 or Her Son Christopher he lives in Lake City Tn 37769 .
#1412540
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Lord And Taylor - False advertising and POOR customer service
Lord And Taylor - False advertising and POOR customer service
November 28, 2018 Complaint against Lord and Taylor for false advertising and poor customer service On Sunday November 25, 2018 I was shopping online for some jewelry that I like and found that Lord and Taylor had all of their Uno de 50 jewelry on sale with an...
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1.0
I didn't like
  • Website and customer service flaws
  • Disrespect of customers
  • Customer service and return process
#1409727