So buyer beware!! If you purchase one of their shipping packages and your items are damaged you are only insured up to $99 per box. So if you pack multiple items in a box and the whole box is damaged you will not be reimbursed the total amount. You would do better to...
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1.4
#1360283
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Approximately two months ago I signed up with Sprint and purchased a Samsung Galaxy 9 S + Smart phone, the phone was placed into a protective case on arrival, and has never been dropped or misused in any manner what so ever. Recently I noticed various odd behavior with...
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2.1
I didn't like
  • 14 day limit to return junk phone
  • Given the runaround
  • Being sold a junk broken phone
#1342704
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Theater showed the English dubbed version instead of the advertised subtitled version, admitted it was the wrong film playing, never fixed it, no-one on staff at that time to talk to besides kids working the concession stand and ticket booth. Because I had to wait...
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1.0
I didn't like
  • Refusal to issue a credit after the wrong movie was shown
#1328942
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They put me on hold for almost an hour in my attempt to get the promised Visa card with the purchase of my last phone and contract. They even have interrupted my service without cause or notice. They apologized for their mistake and gave me a credit, but it is clear...
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1.0
I didn't like
  • Customer service and billing
  • Loyality department
  • Customer service
#1270890
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I received my first order of glasses like they said in about a week. They did the prescription wrong and I couldn't use my glasses. I sent them back right away so I could receive the correct prescription asp. I received an e-mail saying they received them and would...
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1.5
I liked
  • Prices
I didn't like
  • Service
  • Slow response time
#1268314
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Don't do it! You get what you pay for. My glasses are just awful. They are like a magnet to dust and dirt and cannot be cleaned properly. The lenses are coated with some sort of wax and are all smeary, no good to me at all. Plus, the company owes me $50 due to an over...
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1.7
I liked
  • Website
#1263947
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don't deal with amazon after they were charging for a returned item and were incapable of understanding their own paperwork,now they are charging us for free time wich we never had or used,when we called we got nowhere,with chase's assistance they said they would close...
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1.0
I liked
  • Very annoying
  • No help from customer service
#1203535
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I ordered a pair of glasses, which was a fairly easy process to upload Rx, select desired frames and complete order. The glasses arrived on time, but were very disappointing. Much cheaper looking and flimsy compared to glasses I have ordered from legitimate opticians...
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2.1
Product
I liked
  • Ease of ordering
I didn't like
  • Customer service
  • Product quality
#1180255
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Placed an order for three pairs of pants on 12/26. Online order status shows Processing through 1/5 so I call to see what, other than the holidays, the hold up is and I'm told the order will ship within two days. When I get home that day, lo and behold, there's a box...
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2.4
I liked
  • Number of products to choose from
I didn't like
  • Long time to resolve a simple problem
  • Poor warehouse quality control
  • High shipping cost
#1170448
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GlassesUSA - Faulty Glasses they would not honor
I purchased glasses for my 21 year old granddaughter who has worn glasses 12 years. We got the transition lenses. She wore them 2 weeks and the transition lens coating starting coming off. I called to let them know and was told to send pictures and they would review. A...
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2.9
I liked
  • Prices
I didn't like
  • Poor quality
#1147438
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