don't deal with amazon after they were charging for a returned item and were incapable of understanding their own paperwork,now they are charging us for free time wich we never had or used,when we called we got nowhere,with chase's assistance they said they would close...
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1.0
I liked
  • Very annoying
  • No help from customer service
#1203535
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I ordered a pair of glasses, which was a fairly easy process to upload Rx, select desired frames and complete order. The glasses arrived on time, but were very disappointing. Much cheaper looking and flimsy compared to glasses I have ordered from legitimate opticians...
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2.6
Product
I liked
  • Ease of ordering
I didn't like
  • Customer service
  • Product quality
#1180255
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Placed an order for three pairs of pants on 12/26. Online order status shows Processing through 1/5 so I call to see what, other than the holidays, the hold up is and I'm told the order will ship within two days. When I get home that day, lo and behold, there's a box...
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2.4
I liked
  • Number of products to choose from
I didn't like
  • High shipping cost
  • Long shipping time
  • Poor warehouse quality control
#1170448
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GlassesUSA - Faulty Glasses they would not honor
I purchased glasses for my 21 year old granddaughter who has worn glasses 12 years. We got the transition lenses. She wore them 2 weeks and the transition lens coating starting coming off. I called to let them know and was told to send pictures and they would review. A...
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3.2
I liked
  • Prices
I didn't like
  • Poor quality
#1147438
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Bought our 5th wheel camper in March 2017, new, from Camping World Spartanburg, SC. In June the faucet at the kitchen sink started to leak. On our way back home from our trip To Vermont our fender skirt split horizontally while driving down the road. After we got home...
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3.4
I didn't like
  • Parts not ordered
  • Deception
  • Warranty service
#1135673
Their coffee manager, Tom Bond (302-502-6762 for anyone that would like his phone number to register complaints about how their service was not taken care of), was completely NOT helpful in any way shape or form and had no empathy as to the issues that I had. Instead,...
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1.0
#1104399
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I purchased 2 pairs of glasses from this company utilizing the same prescription...the left lens of one pair is markedly thicker than the left lens of the second pair (note: I also purchased two pair of glasses from a different company utilizing the same prescription...
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1.0
Product
#1075593
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GlassesUSA.com was contracted to prepare a pair of multi-focal lenses in a wireless frame. The original order was botched with one lens misattached to the frame in a manner that altered the prescription. I chose to have a replacment produced and sent original glasses...
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1.0
I didn't like
  • Quality or customer service
#1063064
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As always, "YOU GET WHAT YOU PAY FOR", so if you fell for the lowest prices sales pitch, you know what to expect. Customer service is horrible because no one is accountable. Delivery is horrible, because no one is accountable. Haven't received the product yet, but...
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2.4
I liked
  • Low prices
I didn't like
  • Slow delivery and updates
#891415
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when we first got service was the good now for the bad and the ugly we have been having cooler problems supposed to get new one the water was delivered but the driver told us sorry we have no coolers we have been trying to call all week to get the problem solved hold...
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1.0
I liked
  • That it ends
#802331
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