HM Accounting And Taxation Of Coeur dAlene - Great Service

Holly has prepared my taxes for years and is always courteous, thorough, and accurate with my tax preparation. I feel confident in the work provided and am always pleased with the outcome of my returns.
5.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I liked
  • Great customer service and quality of work
#1448880
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I didn't want to publish any longer due to seeing bad reviews. So I keep telling them to stop contacting me cause I no longer want to publish. But this lady kept on going on and on and on about how she wants to let me get started and asked me how much I've written. And...
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iUniverse
iUniverse

Hello, and thank you for notifying us of this. We are sorry to hear that this has happened. The professionalism of our consultants is a matter that we take very seriously. Cou...

1.3
I liked
  • Contact person
I didn't like
  • Force contract
  • Customer service
  • Service is down hill after they get the sale rude conscending
#1388651
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After e-filing both Federal and State tax returns with TaxAct, we noticed that: 1. The Child Tax credit of $1,000 is missing (not taken off the tax we owe). The TaxAct system should do it automatically for the child who yet didn't turn 17 y.o by the end of the taxable...
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1.4
I didn't like
  • No staff no customer service
  • Customer service
  • Taxact
#832789
Reply to reviews
Have been using TT for 20+ years. Had a large refund this year, arranged for the auto deposit. After the standard 3 weeks, TT sends me a note saying I will see funds deposited in a day or so. After a week and no deposit, I contact the IRS. IRS indicates they deposited...
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2.5
I liked
  • Software is easy to use
I didn't like
  • Customer service
  • Worst customer service interaction approach
  • Ignoring the customer
#815554
Reply to reviews

This incident started in 2014 by them sending me at letter stating I owe $7,544 for 2012. I sent a letter saying I forgot to report my 1099, a simple error, which I provided showing I lost money not gained on dividends. So I should not owe. They sent another letter...
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Anonymous
Anonymous

Well one year later..they reduced it to $78. I kept calling and they said wait for a letter. Well they closed the case and kept sending me letters saying I owe more money bec...

Anonymous
Anonymous

They are now reviewing again. When I amended the state amended return, they say I owe nothing. Now let's see what IRS says. I can't believe they don't know how to read a 1099....

1.0
I didn't like
  • Service
#636698
Reply to reviews
I had been waiting on my federal tax check when I got a letter in the mail stating that it had been rejected for direct deposit and sent back to the IRS and I had to wait 2-4 weeks for it to come in the mail. And of course was a paper check and without a bank account...
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NetSpend2018
NetSpend2018

We understand that your tax refund was not accepted and sent back to you as a check. We would appreciate the opportunity to assist you with this and request that you send...

#406267
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So in 2012, I get a surprise when preparing my taxes. I owe an alternative minimum tax for the first time. I did not even know such a thing existed. Yes, I had a good year in 2012. My best year, but I am not rich. I think the IRS is rich though if the take 35%...
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Anonymous
none

IRS-- The operating systems are outdated, inadequate. The operating procedures are outdated, inadequate. The multiple divisions, departments are so out of touch-"The right ha...

#405694
Reply to reviews

Hr Block - Do not back up their software malfuctions

I filed my 2009 federal, state, and non resident state forms on H&R Block website. Their software put the wrong information on my mass state form and 3 years later I receive a bill from the IRS. When all the documentation was submitted to H&R Block they said it wasn't their problem They do not guarantee anything and they are extremely over rated and expensive!!! Never Free! The worst thing is even on 2012 tax returns THEY STILL HAVE NOT FIXED THE PROBLEM!!! DO NOT USE H&R BLOCK FOR ANYTHING!! THEY SPEND SO MUCH MONEY ON COMMERCIALS TO LIE TO CUSTOMERS!! i WOULDN'T TRUST THEM TO DO A DOG'S TAX RETURN!!
#404745
Reply to reviews
We were sold what was supposed to be tax deductible employee benefit trust plans that turned out to be disallowed by the IRS costing us hundreds of thousands of dollars in taxes, penalties and the company and agent that sold us got huge commissions on these bogus plans...
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Anonymous
Anonymous

Lance stop posting articles and then commenting on your own article.

Anonymous
Anonymous

Tax Shelter Penalty Hurts BizsThe IRS is cracking down on small businesses,!Captive Insurance,Benistar post-65 retiree benefits administration retiree medical and prescription...

#404438
Reply to reviews
I had to do an amended tax due to waiting for congress to finish with tax laws that effected my ability to claim student credit (stall tactics because they don't have the money to pay out). I was finally able to submit my amended tax return. I waited over a month and...
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Anonymous
Anonymous

Now that was a very good "RESPONSE".

Anonymous
Anonymous

Sure! File a suit! Where do you go to school? *** ACADEMY? :grin :grin :grin :grin :grin :grin :grin :grin

#404161
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