Lazada Philippines - Pissed off

Many attempts to contact. They don't respond or care. They will no longer accept my COD orders. However who pays cash-in-advance to them is a bigger gambler/loser than I choose to be.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Website
I liked
  • Inventory
I didn't like
  • Delivery failure
  • No customer service e-mail to contact them
#1495101
Reply to reviews
I returned my item on March 26 2018 from my Order #3217652642. Updated status is "09 Apr 2018 - 16:40Refund process is completed. We have issued your refund via reverse.refund.method.BankTransfer." Ang akala ko matagal lang talaga mgpost sa bank account ko kaya...
Read more
LazadaPH
LazadaPH

Hi GrievingWhiteRhinoceros. We understand your disappointments and we appreciate that you reached out to us. We were trying to call you at the contact number tied up on this o...

1.3
I didn't like
  • Poor customer service with steroetypic answers
  • Slow response
#1322941
Reply to reviews
Resolved
Lazada Philippines - Worst Customer Service - Order #359932498
Lazada Philippines - Worst Customer Service - Order #359932498
Lazada Philippines - Worst Customer Service - Order #359932498
I received a different exercise bike. I ordered a Soozier Stationary Bike (please see attached image) worth Php 3,688 but I received a 301 Magnetic Spinner Bike like the one we see here...
Read more
cooper187
cooper187

Please update me with the status!!!

Anonymous
treixy

This is my first time to order in lazada, they cancelled one of my item..isa lang yung na recieved ko, sa anu mangyayari dun sa pera ko na binayad sa isang items, wala naba yu...

2.1
I liked
  • Affordable prices
  • Fast delivery
I didn't like
  • Poor assistance
  • False advertising
  • Unupdated order tracking tool
#1020616
Reply to reviews