After several attempts to recoup losses from them ripping me off (Tried porting my number before end of service date (11-20-16), but Straight Talk (Tracfone, Net10) blocked the port), Straight Talk (Tracfone, Net10) tells me that the devices in my possession (The phones I bought back from my family to save them the hassles of dealing with Straight Talk), are no longer eligiblefor unlocking, as per their unlocking policy (Expiration dates on...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

2.3
I liked
  • Coverage
  • Price
I didn't like
  • Thievery
  • Unreachable
  • Billing practices
#1003979
I brought a LG Stylo 2 phone at the end of Aug 2016, within the 1st month my SIM card went out for no reason, the company sent me another SIM card. Woke up this morning and once again my phone says invalid SIM card...was working fine last night, i did not drop it or anything!!! I paid 150.00 for this *** phone!!!!! How many times is this going to happen? I am disabled and i can't even make a 911 call!!!! I will never buy another expensive phone...
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Anonymous

Anonymous This is the second time i got invalid sim card i was useing my straight talk lg stylo w all morning i put it down for a half hour the go to make a call n there it is invalid s...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

i was on a business trip using google maps and happened to max out my "unlimited" 5 gig of high speed data, for the first time in 10 years....at which time it is suppose to go into 2G or 3G data which is slower but i could have lived with that,,,,but they shut my data off completely so couldn't even send mms messages... i spent 6 hours on the phone with them in one day, and two hours the next..they refused to admit that they shut my data off....
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

So My boyfriend has been with straight talk for over 2 years. He had never had any problems with them until he purchased a new Straight talk phone at Walmart. His SIM card did not fit into the new phone, so we called the company to activate the new SIM card, that came with the phone, with his same phone number. Shouldn't be a problem, right? So wrong! First off it takes 20 minutes before you can even speak to a real person, then when you finally...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Inability to fix problem
  • Wasting my time
  • Being hung up on
#801794
Need to unlock phone so I can ad this device "Samsung SM-S765C" with a Verizon compatible service link. Have called tech support 4 times and was informed that in order to unlock phone, I needed to have an activated line. Because I purchased an new phone from the Walmart Family "T-mobile" service, which was deactivated when porting the number. After porting number, was told by Straight Talk that I needed to purchase another month of service to...
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MariaST

MariaST I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

1.0
I didn't like
  • Horrible customer service