I bought a Straight Talk Phone 2 years ago, and added a Straight Talk unlimited plan. Everyting was great until I tried to combine all our family lines into one plan with T-Mobile. I called Straight talk and after 30 minutes on the phone with three different people...
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MariaST
MariaST

Hi TenderJay459. This is Maria from Straight Talk Wireless. We are sorry for the inconvenience that you've experienced. As your service provider, we are determined to help you...

Anonymous
TC

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

2.0
I liked
  • Good until you need help
  • Service until i needed help
I didn't like
  • Underhanded billing practices
#1374044
First it's difficult to talk to an actual person. Once you do pass the machine you get someone who is clearly unfamiliar with the service plans, is trained to question everything you say, and speaks very poor English. I'll explain: I called because I was originally on...
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1.9
I liked
  • Cheap and no contract
I didn't like
  • You get what you pay for i guess
#1245422
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes the billing date was several days away from what I believed was my normal billing date (25th). I was...
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Anonymous
Anonymous

These crooks have been ripping everyone off with the same scam.

Anonymous
Anonymous

You missed a few brands under the Tracfone umbrella:TracfoneNet10 WirelessStraight Talk WirelessSIMPLE MobileTelcel SafeLink Wireless Page Plus Total Wireless ...And they're A...

2.3
I liked
  • Price
  • Coverage
I didn't like
  • Lack of ways to contact
  • Customer service
  • Dont honor loyalty
#997000
I bought a phone from these bozos about a 5 weeks ago. Their coverage map showed it as a phone that worked in the area that I was working in. Surprise, it didn't work. So I called their version of customer service. After 4 hours of transfers to non-English speaking...
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#421988