3 comments
2.0
Details
I bought a Straight Talk Phone 2 years ago, and added a Straight Talk unlimited plan. Everyting was great until I tried to combine all our family lines into one plan with T-Mobile. I called Straight talk and after 30 minutes on the phone with three different people...
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MariaST
Straight Talk Wireless Verified Representative
#1576943

Hi TenderJay459. This is Maria from Straight Talk Wireless. We are sorry for the inconvenience that you've experienced. As your service provider, we are determined to help you...

Author
Pros
  • Service until i needed help
  • Good until you need help
Cons
  • Underhanded billing practices
Reason of review
Poor customer service
Loss
$600
Tags
Review #1374044 is a subjective opinion of poster.
0 comments
1.9
Details
First it's difficult to talk to an actual person. Once you do pass the machine you get someone who is clearly unfamiliar with the service plans, is trained to question everything you say, and speaks very poor English. I'll explain: I called because I was originally on...
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Author
Pros
  • Cheap and no contract
Cons
  • You get what you pay for i guess
Reason of review
Problems with payment
Tags
  • Straight talk cell phones
Review #1245422 is a subjective opinion of poster.
9 comments
2.3
Details
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes the billing date was several days away from what I believed was my normal billing date (25th). I was...
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Anonymous
#1304248

These crooks have been ripping everyone off with the same scam.

Author
Pros
  • Coverage
  • Price
Cons
  • Dont honor loyalty
  • Spitefulness
  • Customer service
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution
Tags
Review #997000 is a subjective opinion of poster.
0 comments
I bought a phone from these bozos about a 5 weeks ago. Their coverage map showed it as a phone that worked in the area that I was working in. Surprise, it didn't work. So I called their version of customer service. After 4 hours of transfers to non-English speaking...
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Author
Location
Las Vegas, Nevada
Loss
$100
Tags
  • Straight talk cell phones
Review #421988 is a subjective opinion of poster.