SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
SPRINT CUSTOMER SERVICE SCREW THE LITTLE GUY
I RECENTLY TRIED TO ACTIVATE A NEW SAMSUNG S7 EDGE THRU STEP BY STEP INSTRUCTIONS OVER THE PHONE I FOLLOWED INSTRUCTIONS EXACTLY AS GIVEN, RESULTING IN MY NEW PHONE BEING DAMAGED N NEED OF REPAIR . AT THE SAME TIME RENDERING MY OLD GALAXY S4 IN NON WORKING CONDITION....
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1.0
I didn't like
  • Being treated like i am insignificant worthless
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We have had a number of providers over the years, but Sprint was by far the worst. Switched from AT&T when they first introduced their "cut your bill in half" promotion. Started off bad from the start, we were told we could upgrade every 6 months, bill was supposed to...
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1.0
I didn't like
  • False advertising
  • Countless lies
#988480
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I signed on with Sprint only if they would pay for my 3rd phone in addition to the BOGO promotion they had. Here I am in the 4th month and I still cant get the credit for the 3rd phone even though there is something in my account from Collections that they approved...
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2.4
I liked
  • Cheap plans
I didn't like
  • Misrepresentation
  • Being told i would get a free phone and not receiving the credit
  • Run arounds
#937240
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I bought an expensive phone from sprint that didn't work correctly. They said it was covered under the 30 day money back guarantee, but that if I let them take extra time to try to get it to work it would still be covered. So I tried for months, on the phone with...
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1.0
Product
I didn't like
  • Being robbed by them
#905258
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my phone jammed up and sprint technician showed me an alert on his screen that they are aware of phones problem and its unrepairable. I have business account and Need this phone everyday for work and multiple daily business calls. Without it I lose customers and money...
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I liked
  • Customer care
I didn't like
  • Two and half day wait for new phone
#753858
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I agree Sprint's Dura XT is a piece of ***, and especially agree that once they sell you a phone that is *** the service is even worse than the phone. Just another example of large corporate ethics and questionable business practices. I carried a Nextel Motorola Brute...
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Anonymous
Mad and pissed

I feel u because every time I look my r my husband phone is just a mess can't get signal in laure hill N.C in the rual area

#448652
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