We have had a number of providers over the years, but Sprint was by far the worst. Switched from AT&T when they first introduced their "cut your bill in half" promotion. Started off bad from the start, we were told we could upgrade every 6 months, bill was supposed to be $130 + taxes/month, great coverage in our home and such. The service was horrendous, never had service, no matter where you were and no, we do not live in the middle of nowhere....
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1.0
I didn't like
  • Countless lies
  • False advertising
#988480
I signed on with Sprint only if they would pay for my 3rd phone in addition to the BOGO promotion they had. Here I am in the 4th month and I still cant get the credit for the 3rd phone even though there is something in my account from Collections that they approved the credit!!! I have probably spent about 6 hours on the phone with them over this and they still don't get it. I have been on the phone 1 hour 23 mins. now, been transferred to...
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2.4
I liked
  • Cheap plans
I didn't like
  • Run arounds
  • Misrepresentation
  • Being told i would get a free phone and not receiving the credit
#937240
I bought an expensive phone from sprint that didn't work correctly. They said it was covered under the 30 day money back guarantee, but that if I let them take extra time to try to get it to work it would still be covered. So I tried for months, on the phone with them for hours every week and it wasn't doing anything except taking up massive amounts of my time that I should have been spending working, and thus costing me hundreds of dollars...
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1.0
I didn't like
  • Being robbed by them
#905258
my phone jammed up and sprint technician showed me an alert on his screen that they are aware of phones problem and its unrepairable. I have business account and Need this phone everyday for work and multiple daily business calls. Without it I lose customers and money I explained to sprint tech and that I cant be without a phone. not to mention a family of six w constant calls from wife of shared services for children daily. They didn't have a...
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I liked
  • Customer care
I didn't like
  • Two and half day wait for new phone
#753858
I agree Sprint's Dura XT is a piece of ***, and especially agree that once they sell you a phone that is *** the service is even worse than the phone. Just another example of large corporate ethics and questionable business practices. I carried a Nextel Motorola Brute for 6 years w/ no problems. About 18 months ago I was forced to purchase another phone because Sprint made the decision to "Take Down" the Nextel towers and replace them with...
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Anonymous

Mad and pissed I feel u because every time I look my r my husband phone is just a mess can't get signal in laure hill N.C in the rual area

#379198