I have an Alien 220W from SMOK which broke within the warranty period. I contacted the seller on ebay (high street hydro -- don't buy from this crap company!!!) who stated that they only supply 3 month warranty even though the Alien comes with a 6 month warranty card....
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Anonymous
Tiffany

Ridiculous make products but have a warranty that’s only 3 months seriously how about give the money for the product back if your not going to stand by the junk you have peopl...

2.0
I didn't like
  • No contact
  • Smoks customer service
  • Quality of the product
#1176566
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I've been trying to reach out to this website. I tried messaging their official facebook, twitter account. Emailed support@smoktech.com, even called their hotline number. However, to no avail I had zero response from them. In my call, I talked to one person in their CS...
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Anonymous
Ashley

I have an alien 220, screen - dead, contacted Smok, August 3rd they received it, they are telling me that I will receive it by the end of September, knowing that their product...

Anonymous
lee

my smok alien has a black screen and it's not in stealth mode ?been trying to contact them with no response ☹️this is a joke this needs to be sorted out and reported to tradin...

I didn't like
  • No response
  • Liar
#951627
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