I have been sending emails to ALL of the SmokTech email addresses with NO RESPONSE!! Very simply I need my account credit coupons (2) to be COMBINED since the system will only allow ONE coupon per order. I need this done ASAP so that I may purchase the 2 kits that I...
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1.0
I liked
  • How it worked initially
  • Vape til it leaked
I didn't like
  • It stopped working this is 3rd one
  • No actual customer support
  • Smoks customer service
#1367102
Reply to reviews
I have an Alien 220W from SMOK which broke within the warranty period. I contacted the seller on ebay (high street hydro -- don't buy from this crap company!!!) who stated that they only supply 3 month warranty even though the Alien comes with a 6 month warranty card....
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Anonymous
Tiffany

Ridiculous make products but have a warranty that’s only 3 months seriously how about give the money for the product back if your not going to stand by the junk you have peopl...

2.0
I didn't like
  • No contact
  • Quality of the product
  • Smoks customer service
#1176566
Reply to reviews

Brought a smok tfv8 tank,opened and found out that theres one missing coil...only have a rba and the octuple coil....the quad coil has gone missing.Is it the manufacturing prob or what...even the box printed the wrong side....but i can comfirm that it is 100% real not...
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3.0
I didn't like
  • Missing a coil in the bix
#969859
Reply to reviews
I've been trying to reach out to this website. I tried messaging their official facebook, twitter account. Emailed support@smoktech.com, even called their hotline number. However, to no avail I had zero response from them. In my call, I talked to one person in their CS...
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Anonymous
Anonymous

3 Months on trying to sort out a warranty claim and its still not been sortedcustomer service is poor :says on line chat but there is non :takes 5 days for someone to reply ba...

Anonymous
Rich H

I had a X-Priv problem, to the point the inside of the battery compartment melted. This is despite me being fastidious about batteries and using batch tested and well married ...

I didn't like
  • Liar
  • No response
#951627
Reply to reviews